TellerGraphCastle Creative Services
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UniversaSmart Solution
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Related Products
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About
For many years, TELLERGRAPH has been the reference standard of branch staffing tools. It has found a home in hundreds of financial institutions, as well as in the phone support and order departments several non-bank customers. It is suitable for use wherever customers wait for service. The TELLERGRAPH Teller Staffing Model is a PC-based computer application that determines branch staffing levels based on a statistical maximum customer wait time and other parameters that the bank specifies. The program graphically portrays staffing requirements throughout the day for each day of the week. These requirements are then shown against your current staffing and proposed staff schedule to help you balance the needs of customer service and effective staff utilization. User-specified service and activity standards can vary by location, with up to four service areas per branch. Graphic display of staffing and scheduling information.
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About
Universa combines industry best practices and cutting-edge technology to create an all encompassing system for your Credit Union, Bank, Trust or other financial organization. It is built upon the tried and tested capabilities of seasoned and mature banking platforms, and combined with the best practices in the Industry as well as the newest advances in technology, it has evolved into a leading-edge browser-based all-encompassing system. Universa has a core set of features and is also flexible in customizing features to fit your particular needs. Universa supports third party interfaces such as Automated Teller Machines (ATM) and Point of Sale (POS) interfaces. Credit bureaus, insurance companies and other institutions are supported as well. Expand the reach of the traditional bank or credit union by extending into alternative delivery channels. New technologies can increase efficiency, reduce operational costs and improve services for the customer.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Financial institutions and banks searching for a solution to manage their internal and customer operations
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Audience
Businesses seeking a digital banking platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10000 one-time payment
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCastle Creative Services
Founded: 1981
United States
www.castlecreative.com/tellergraph.htm
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Company InformationSmart Solution
Founded: 1985
Canada
smart-solution.com
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Categories |
Categories |
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Banking Features
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
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Integrations
Stackpile
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