Telgorithm

Telgorithm

Telgorithm, Inc.
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About

Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.

About

Telgorithm is a next gen A2P text messaging API provider and the only to automate the entire SMS & MMS journey from compliance to deliverability, enabling Software Providers to grow revenue and improve customer experience. Founded by telecom industry experts who saw a massive need to set a new standard in the cloud communication space, Telgorithm’s mission is to offer a more reliable and transparent business text messaging service for your software or application. Telgorithm has built automations for the new required path of managing 10DLC messaging, and guarantees message deliverability with its unique, patent-pending throughput/rate limit management tech. Telgorithm is the future of A2P text messaging for any software or app offering SMS & MMS messaging to their customers today. Product Features: Auto Registration Auto Number Migration Smart Queueing (Automated TCR/Carrier Rate Limit Management) Message Prioritization Time Routing Advanced Reporting Number Verification

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a CPaaS, SMS, and phone number verification solution

Audience

Companies that need a reliable messaging API provider, support with High Volume Text Messaging, Business Text Messaging, A2P 10DLC Registration and Campaign Vetting Support, in need of a Hosted Text Message Provider

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.00500 / SMS on 10DLC
See pricing page for details.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Telgorithm was extremely responsive during the onboarding process. Their team worked very closely with us in understanding general SMS compliance and building the framework for our submissions to TCR. They are also very good at prompting the regulators to approve new campaign submissions faster.
  • Since our company has started using Telgorithm, almost all of the workflows I need have gotten quicker and much more efficient. The timeline and support to get 10DLC registrations across the line is top-notch. The overall support for hosting numbers and ensuring text message delivery is super fast. We have been able to get both registrations and delivery issues resolves within just a few hours! Not only are they saving our team time, but they are also saving our customers time.
  • Integrating with Telgorithm was fast and easy, even for our case, where we built out additional custom capabilities due to supporting multiple providers, and we were able to get customers using the system within two weeks. Their support team is fantastic and unmatched compared to any alternatives we have used in the past. It's wonderful to work with a team that is not only responsive but highly educated in the A2P 10DLC space, that can answer questions, even complicated ones, quickly. Their system is also proactive, and they have saved us hundreds of dollars in the first few weeks of use by alerting us to customers approaching their campaign limits. Overall, our campaign turnaround times have been less than 72 hours, and we've been able to get campaigns approved that other companies would never give us details on why they were getting rejected.
  • Telgorithm has proven to be a highly reliable and knowledgeable partner. Their team provides clear guidance, excellent communication, and prompt support whenever needed. They’ve simplified SMS compliance and delivery, ensuring everything runs smoothly behind the scenes.
  • Ease of integration. Very helpful customer service. They were there for us when we were just starting out and they've continued to grow with us.

Cons

  • The Campaign Registry api is not very fun to interface with but that's outside of Telgorithm's sphere of influence. It's also a necessity in order to manage your SMS compliance properly.
  • It would be helpful to have more specific delivery error codes if messages do fail. Also, it would be very helpful is there was an easy way to host phone numbers in Telgorithm, rather than going through the API/running a hosting command on the backend.
  • While the product has a solid API and documentation to work with, the UI doesn't support as many features as the API, meaning a larger engineering effort is required to support auxiliary use cases, such as number porting and hosting.
  • Compliance nuances can be complex, but Telgorithm does a great job making them easy to understand.
  • Everything has been great. There have been times when they didn't have a solution we needed and they've been honest and helpful.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TeleSign
Founded: 2005
United States
www.telesign.com

Company Information

Telgorithm, Inc.
Founded: 2021
United States
www.telgorithm.com

Alternatives

Alternatives

smsmode

smsmode

smsmode©

Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

API Management Features

Access Control
Analytics
API Design
API Lifecycle Management
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Integrations

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Integrations

AppMaster
Delinea Cloud Access Controller
DentalTap
Fraud.net
Microsoft Dynamics 365 Marketing
Next Identity
Quickwork
Rayven
Telerivet
Viber
WhatsApp
Workers by Delos
Wufoo
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Claim TeleSign and update features and information
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