TeleLink

TeleLink

Equinox Information Systems
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About

Detailed usage data is the lifeblood of a service provider's business. Success is dependent on your ability to act on this data which often comes from multiple sources in multiple formats. TeleLink processes usage records from any source, normalizes them and enriches them with other key data sets including jurisdictions and trunk groups. By correlating and summarizing this data, carriers can gain valuable insight and immediate visibility to customer activity, market trends, traffic patterns, and network utilization. With access to individual event details, TeleLink makes it possible to troubleshoot, research, and generate detailed reports for further analysis, for initiating or defending billing disputes and for complying with regulatory reporting requirements. Correlate usage data with industry-standard or user-created reference data sets for more sophisticated, meaningful reporting. Group, filter, and sort based on user defined time span and increment.

About

Our mission is to offer the best all-in-one solution for ISPs of all sizes, from startups to the largest companies. Enter all the information of your customers in a single place, for example the GDPR consents, the data for electronic invoicing, etc. .. Organize all the files (e.g. identity documents, plant photos, etc.) in a file documentary by the customer or by contract. Define customized email or sms templates and create information or marketing communication flows. For those who have purchased (or created) the app for customers, it is also possible to send push notifications. All the activities carried out are logged and visible on the platform (for example payments, or changes to contracts, customers, tickets, etc.). Webilly integrates a customer portal where you can view and download invoices, open tickets and, if enabled, receive Paypal payments. Thanks to the APIs it is possible to interface an external system.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage their business operations

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$16250 one-time payment
Free Version
Free Trial

Pricing

$99.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Equinox Information Systems
Founded: 1986
United States
www.equinoxis.com/usage-analytics.php

Company Information

Webilly
Founded: 2015
Italy
www.webilly.it

Alternatives

Alternatives

NetQuest BI

NetQuest BI

Tekno Telecom
VISIONTEK EVD

VISIONTEK EVD

Linkwell Telesystems
ABS 100

ABS 100

AcuraTel

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Integrations

No info available.

Integrations

No info available.
Claim TeleLink and update features and information
Claim TeleLink and update features and information
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Claim Webilly and update features and information