Tebra vs. eClinicalWorks Comparison


Tebra 1.1 out of 5 stars	eClinicalWorks 2.5 out of 5 stars
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Tebra	eClinicalWorks
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Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 4.6 out of 5 stars 558 Ratings Visit Website for Modento WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. 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Tebra: About Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.	eClinicalWorks: About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Tebra: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	eClinicalWorks: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Tebra: Audience Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey	eClinicalWorks: Audience Healthcare providers
Tebra: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	eClinicalWorks: Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
Tebra: API Offers API Supported	eClinicalWorks: API Offers API Not Supported
Tebra: Screenshots and Videos View more images or videos	eClinicalWorks: Screenshots and Videos View more images or videos
Tebra: Pricing No information available. Free Version Not Supported Free Trial Not Supported	eClinicalWorks: Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported
Tebra: Reviews/Ratings Overall 1.1 / 5 ease 1.8 / 5 features 1.9 / 5 design 2.0 / 5 support 1.1 / 5 Read all reviews	eClinicalWorks: Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
Tebra: Pros & Cons from Real Users Pros Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution. Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs. Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them. Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial. Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for. Cons Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions. Everything, where do you want to start. Horrible customer service. Poor functionality, Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra. I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice. Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.	eClinicalWorks: Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Tebra: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	eClinicalWorks: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Tebra: Company Information Tebra United States www.tebra.com	eClinicalWorks: Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Tebra: Alternatives RXNT 4.3 out of 5 stars	eClinicalWorks: Alternatives RXNT 4.3 out of 5 stars
Tebra: Ensora Mental Health TheraNest 2.0 out of 5 stars	eClinicalWorks: Elation Health 4.1 out of 5 stars
Tebra: EZDERM EHR EZDERM	eClinicalWorks: Service Center Office Ally 4.7 out of 5 stars
Tebra: AdvancedMD 5.0 out of 5 stars	eClinicalWorks: AdvancedMD 5.0 out of 5 stars
Tebra: Luma Health View All	eClinicalWorks: Foothold Foothold Technology 5.0 out of 5 stars View All
Tebra: Categories Appointment Reminder Supported Care Coordination Supported Clinic Management Supported Clinical Documentation Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Health Insurance Supported Healthcare Claims Management Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Patient Engagement Supported Patient Intake Supported Patient Management Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported	eClinicalWorks: Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported
	eClinicalWorks: Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported
Tebra: Integrations Diagna Supported DoctorConnect Supported FlowHealth Supported Medsender Supported QuickSlot Health Supported ScribeHealth Supported SuperDial Supported SecureRx Not Supported Arrendale Associates Not Supported CloudApper EMR Link Not Supported DOCTRIX Not Supported Dentina.Ai Not Supported Forus Not Supported IAL (InterActive Lab) Not Supported Prevounce Not Supported QliqCHAT HIPAA-Compliant Texting Not Supported RapidClaims Not Supported ReviewInc Not Supported Solv Not Supported iCareBilling Not Supported Show More Integrations View All 14 Integrations	eClinicalWorks: Integrations Diagna Supported DoctorConnect Supported FlowHealth Supported Medsender Supported QuickSlot Health Supported ScribeHealth Supported SuperDial Supported SecureRx Supported Arrendale Associates Supported CloudApper EMR Link Supported DOCTRIX Supported Dentina.Ai Supported Forus Supported IAL (InterActive Lab) Supported Prevounce Supported QliqCHAT HIPAA-Compliant Texting Supported RapidClaims Supported ReviewInc Supported Solv Supported iCareBilling Supported Show More Integrations View All 77 Integrations
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