Tebra

Tebra

1.1 out of 5 stars
Tebra TotalMD

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Tebra:

About

Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.
TotalMD:

About

Our software adapts to your practice, giving you total control! Utilize our practice management software for your front office, or unify your entire practice with a built in EHR, patient engagement solutions and more. You can keep your existing clearinghouse, or leverage our integrated solution. Keep your current EHR, or enjoy the benefits of a fully integrated solution. The choices are yours! Our team will be here to help you from implementation to retirement. We’ll pair you with an Implementation Specialist to help make the transition easy for you and your team when you get started. Once you’re up and running, your Account Manager will be available to help make sure you’re making the most of the software and that you have the tools you need to manage your practice. Plus, a real person answers when you call our support team. It’s one of the many reasons people choose TotalMD! Experience robust medical software solutions designed for independent practices and medical billing services.
Tebra:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TotalMD:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Tebra:

Audience

Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey
TotalMD:

Audience

Healthcare providers and clinical professionals looking for a clinical data management system solution for their practice needs
Tebra:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
TotalMD:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Tebra:

API

Offers API Supported
TotalMD:

API

Offers API Not Supported
Tebra:

Screenshots and Videos

TotalMD:

Screenshots and Videos

Tebra:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
TotalMD:

Pricing

$199 one-time payment
Free Version Supported
Free Trial Supported
Tebra:

Reviews/Ratings

Overall 1.1 / 5
ease 1.8 / 5
features 1.9 / 5
design 2.0 / 5
support 1.1 / 5
TotalMD:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Tebra:

Pros & Cons from Real Users

Pros

  • Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution.
  • Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs.
  • Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them.
  • Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial.
  • Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for.

Cons

  • Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions.
  • Everything, where do you want to start. Horrible customer service. Poor functionality,
  • Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra.
  • I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice.
  • Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.
Tebra:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
TotalMD:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Tebra:

Company Information

Tebra
United States
www.tebra.com
TotalMD:

Company Information

TotalMD
www.totalmd.com
Tebra:

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Tebra:
TotalMD:
Tebra:

Categories

TotalMD:

Categories

Chiropractic Supported
Clinic Management Supported
Medical Billing Supported
Medical Scheduling Supported
Mental Health Supported
Optometry Supported
Patient Scheduling Supported
Therapy Supported
TotalMD:

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Supported

Chiropractic Features

Appointment Management Supported
Billing & Invoicing Supported
Claims Management Supported
EHR Certified Supported
Outcome Assessments Not Supported
Patient Account Management Supported
Patient Records Supported
SOAP Notes Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Optometry Features

Appointment Management Supported
Insurance Management Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Supported
Tebra:

Integrations

AI Answering Supported
Dastify Solutions Supported
Diagna Supported
DoctorConnect Supported
FlowHealth Supported
Grapheus Supported
Medsender Supported
Nexus EHR Supported
QuickSlot Health Supported
Recupra Supported
ScribeHealth Supported
Stable Supported
Supa Supported
Weave Not Supported
TotalMD:

Integrations

AI Answering Not Supported
Dastify Solutions Not Supported
Diagna Not Supported
DoctorConnect Not Supported
FlowHealth Not Supported
Grapheus Not Supported
Medsender Not Supported
Nexus EHR Not Supported
QuickSlot Health Not Supported
Recupra Not Supported
ScribeHealth Not Supported
Stable Not Supported
Supa Not Supported
Weave Supported
Tebra:
Claim Tebra and update features and information
Claim Tebra and update features and information
TotalMD:
Claim TotalMD and update features and information
Claim TotalMD and update features and information