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About

TapTime is restaurant and service-business software with four modules that can be used separately or together: a QR menu with online ordering and payments, table reservations, digital loyalty cards, and appointment booking. Guests can view menus in their own language, with automatic translation, then order and pay by phone with 0% commission. Reservations include a floor-plan editor, zones and seating rules, a booking page, and a website widget. Loyalty cards use the business's logo and colors, and staff add stamps by scanning them at checkout. Built-in marketing attribution sends confirmed bookings, orders, and loyalty sign-ups from the server to Google Ads, Meta, TikTok, Microsoft Ads, and GA4 as deduplicated conversions, helping restaurants identify which ads led to bookings. TapTime integrates with Zapier, Make, n8n, webhooks, and a REST API. Plans start at $19 per location per month, with a 14-day free trial and free setup.

About

Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, cafes, bars, and service businesses that take bookings and run ads.

Audience

Restaurants

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19/month
Free Version Not Supported
Free Trial Supported

Pricing

$129 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.8 / 5
ease 4.2 / 5
features 3.4 / 5
design 2.8 / 5
support 2.8 / 5

Pros & Cons from Real Users

Pros

  • Was easy to use. They confirmed by email and text.
  • The service was easy to use. I was able to pick the date and time of the reservation without any difficulty.
  • I love using the Yelp Reservations and mainly use it when I am reserving a time to go to a restaurant. It is very easy to use and I love that once you make the reservation on Yelp it adds it to my calendar on my phone and sends me an email and text reminder.
  • If provided the option from the business and then also used executed by the establishment this can be a good resource for customers.
  • - Yelp has its presence on both the desktop and the laptop, this makes it very easy for restaurant owners to enable individual people with a centralized communication system whether they are inside, outside or around the restaurant. It also makes handling delivery teams much easier.

Cons

  • I got a confirmation email a week before my reservation and again a text with a confirmation the day before. Then at 6:49 pm the day before mother's day with family driving 2 hours to get here I get a text canceling my reservation. I called the restaurant and they were kind enough to book me for the same time on mother's day as the reservationI made over a week ago. I'll never use this service again.
  • The service is not reliable. Yelp allowed me to reserve a table at The Drunken Fish in St. Louis on a date when the restaurant was scheduled to be closed.
  • Even though it is easy to use, it definitely isn't pretty on the eyes. The design could use some update. It looks like early 2000s when you go to the webpage.
  • Isn't utilized by all restaurants, making it not as reliable.
  • - Not a major con but it would be nicer if yelp could send out a conformation message once the restaurant has accepted the reservation request.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

TapTime
Founded: 2026
Bulgaria
tapti.me

Company Information

Yelp
Founded: 2004
United States
restaurants.yelp.com/products/yelp-guest-manager/

Alternatives

Alternatives

Resy OS

Resy OS

Resy Network
dinerr

dinerr

dinerr LLC
Bzz

Bzz

Bzz Order Tracking Limited
Restomatik

Restomatik

ASCENTO SAS

Categories

Categories

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Integrations

Discord Supported
Facebook Not Supported
Google Not Supported
Google Ads Supported
Google Analytics Supported
Google Chat Supported
Google Sheets Supported
Google Tag Manager Supported
HubSpot CRM Supported
Instagram Not Supported
Make Supported
Microsoft Advertising Supported
Olo Not Supported
Pipedrive Supported
Slack Supported
TikTok Not Supported
TikTok Ads Supported
Zapier Supported
n8n Supported

Integrations

Discord Not Supported
Facebook Supported
Google Supported
Google Ads Not Supported
Google Analytics Not Supported
Google Chat Not Supported
Google Sheets Not Supported
Google Tag Manager Not Supported
HubSpot CRM Not Supported
Instagram Supported
Make Not Supported
Microsoft Advertising Not Supported
Olo Supported
Pipedrive Not Supported
Slack Not Supported
TikTok Supported
TikTok Ads Not Supported
Zapier Not Supported
n8n Not Supported
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