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About

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

About

Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ideal for any retail store wanting to retain their loyal customers, attract new clients, and find innovative ways to sell to their existing customers.

Audience

B2C, E-commerce, Retailers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$47 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.0 / 5
support 4.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The people are the best part. The sales rep and internal operations team were very polite and consistently kind.
  • TapMango is an interesting and profitable platform to promote e-commerce. It provides conveniences both for us when promoting products and services. It is also convenient for customers to bid and make purchases. It helps us track our customers throughout the buying process, and its review system is excellent; it helps us increase customer loyalty and give reputation to our business. It makes everything more convenient for marketing and sales teams to push products and make it convenient for customers to make purchases. It is an excellent platform to increase sales and generate more revenue.
  • TapMango has given a good impression to every person interested in my products or services. It is simple as the sales channel is elaborated; in a few words, it is distributed with the necessary quality. The support is synchronized with the history and gives an immediate response. TapMango prevails in commerce as a tool that drives sales.

Cons

  • • Unexpected and undisclosed costs, including required third-party subscriptions (Ecard Systems and Apple Developer fees) that were not clearly communicated during the sales process. • Misrepresentation of system integration, specifically the claim of a “fully integrated” POS solution, which in practice requires manual workarounds that slow transactions. • Missed and significantly delayed launch timelines, despite providing ample notice and completing all requested onboarding and marketing preparations. • Lack of a functional final product, including a non-operational app and online ordering system that has never processed a single order. • Restricted access to our own customer and loyalty data, which has prevented us from transitioning to a functioning alternative solution.
  • TapMango is expensive, and their support team leaves a lot to be desired; we have not been able to establish contact with them most of the times we have requested it, they need to improve.
  • The price is high; I found it somewhat expensive because it is simple, and its functions are not so exponential in scope. Plus, its overall design is a bit dated.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

TapMango
Founded: 2013
Canada
www.tapmango.com/

Company Information

Upzelo
Founded: 2021
United Kingdom
upzelo.com/

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Alternatives

Categories

Customer Loyalty Supported

Categories

Churn Prevention Supported
Customer Loyalty Supported
Customer Retention Supported
Customer Success Supported
Loyalty Management Supported
NPS Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

Shopify Supported
Adobe Commerce Not Supported
Agiliron Supported
Axis LMS Not Supported
Feefo Not Supported
Gorgias Not Supported
Intercom Not Supported
Klaviyo Not Supported
Magento Not Supported
Recharge Not Supported
Slack Not Supported
Square Appointments Supported
Square POS Supported
Square Payments Supported
Square for Retail Supported
Toast Kitchen Display System Supported
Toast POS Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Shopify Supported
Adobe Commerce Supported
Agiliron Not Supported
Axis LMS Supported
Feefo Supported
Gorgias Supported
Intercom Supported
Klaviyo Supported
Magento Supported
Recharge Supported
Slack Supported
Square Appointments Not Supported
Square POS Not Supported
Square Payments Not Supported
Square for Retail Not Supported
Toast Kitchen Display System Not Supported
Toast POS Not Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
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