Yellow.ai

Yellow.ai

Bitonic Technology Labs
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+

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About

Imagine an agent who can deal with hundreds of customers at the same time. We are an agent powered by artificial intelligence. Increase the efficiency of your business with instant information, personalized recommendations, and automated solutions. These AI agents offer instant information, personalized recommendations, and automated solutions, thereby increasing business efficiency. The platform integrates customer data to provide a comprehensive 360-degree view, ensuring agents have the necessary information for each interaction. The platform offers features such as zero wait times, unlimited capacity to manage increased call volumes, and improved customer experience by eliminating delays and misdirections. It also aims to boost sales through efficient customer service and enhance agent motivation by automating routine tasks. Increase operational efficiency with real-time conversation analytics and reporting tools. Identify issues, monitor performance, and make data-driven decisions.

About

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a solution to improve customer service efficiency and enhance customer experience

Audience

Enterprises looking for Conversational AI solutions to elevate their customer and employee experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Talk:if
talkif.ai/

Company Information

Bitonic Technology Labs
Founded: 2016
San Mateo, California
yellow.ai/

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Salesforce
Avaya Aura
Avaya Experience Platform
Capillary Engage+
Cisco Unified Contact Center
Facebook Messenger
Genesys Cloud CX
Google Hangouts
Infobip
Jira Service Management
Kroto
LINE
Microsoft Teams
Skype
Twilio
Viber
VoiceX
WhatsApp
X (Twitter)
Zoho CRM

Integrations

Salesforce
Avaya Aura
Avaya Experience Platform
Capillary Engage+
Cisco Unified Contact Center
Facebook Messenger
Genesys Cloud CX
Google Hangouts
Infobip
Jira Service Management
Kroto
LINE
Microsoft Teams
Skype
Twilio
Viber
VoiceX
WhatsApp
X (Twitter)
Zoho CRM
Claim Talk:if and update features and information
Claim Talk:if and update features and information
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