TalQ

TalQ

QBurst
WinCall

WinCall

TeleManagement Technologies
+
+

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About

TalQ is a cloud-based call accounting solution with an automated voicemail function designed for the hospitality industry. It enables hotels to track and bill customer calls and room requests accurately, ensuring precise billing and improved operational efficiency. The system offers role-based access control to maintain data security, allowing administrators to manage user permissions effectively. With integrated deployment monitoring, TalQ centralizes data from properties worldwide on a unified platform, providing actionable insights through an intuitive dashboard. The automated voicemail feature facilitates quick responses to customer requests, enhancing guest satisfaction. Additionally, TalQ supports services like mini bar management, wake-up alarms, room service, and voice mailboxes, contributing to a comprehensive guest experience. The solution is compatible with both on-premises systems and cloud PBX systems, offering flexibility in deployment.

About

Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotel managers looking for a solution to streamline their telecommunication services and enhance their operational efficiency

Audience

Supports the enterprise software markets as well as the telephony call accounting segments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

QBurst
Founded: 2004
United States
www.qburst.com/en-us/products/talq/

Company Information

TeleManagement Technologies
Founded: 1996
United States
www.telmantec.com/solutions/call-accounting/wincall

Alternatives

FCS Voice

FCS Voice

FCS Computer Systems

Alternatives

Call Accounting Mate

Call Accounting Mate

Callaccounting.ws
FCS Gateway

FCS Gateway

FCS Computer Systems
BillingFinity

BillingFinity

Tele-Finity
Infortel Select

Infortel Select

ISI Telemanagement Solutions
Calltrak

Calltrak

Theodore Software Consultants
WinBill

WinBill

TeleManagement Technologies
ProfitWatch Call Accounting

ProfitWatch Call Accounting

Metropolis Technologies

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

Operate

Integrations

Operate
Claim TalQ and update features and information
Claim TalQ and update features and information
Claim WinCall and update features and information
Claim WinCall and update features and information