TheFork

TheFork

Tripadvisor
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About

Tableo helps restaurants of all sizes get organized, save time, automate bookings, turn more tables, collect payments, reduce no-shows and so much more. Tired of dealing with endless phone calls for table bookings, while juggling messages and social media enquiries? Tableo is a robust digital restaurant reservation system that organises all restaurant reservations, is powerful, easy to use and requires very little training. Through it’s restaurant booking system and widget integration, an establishment can increase visibility by accepting online bookings. Diners are able to book a table from the restaurant’s website, social media pages, FB Messenger, Instagram and Google Search and Maps.

About

Want to increase your restaurant revenue and optimize your activity? Try our solutions to get maximum visibility, increase your reservations during off-peak periods and equip yourself with an ultra-efficient system for managing your customers and your seating plan. TheFork is the first restaurant discovery and booking platform, available in 13 countries! You can get now a customized page for free visible on all devices. A win-win management model for your restaurant. Introduce special offers or participate in our YUMS loyalty program and festivals to increase your off-peak bookings. Decrease your no-shows using TheFork tools such as automatic confirmation emails and SMS, guest reliability score and credit card imprint. TheFork teams work alongside nearly 60,000 restaurants for more than 14 years to grow their business providing free trainings, expert advice and customer support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurant owners/operators/managers

Audience

Restaurants and customers looking for an online restaurant reservation service solution to book restaurant reservations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

FREE
Free version available for up to 50 covers monthly. Standard plans start at €89 monthly (support included)
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The restaurant reservations software offers a range of benefits that can help improve operational efficiency, enhance the customer experience, and drive revenue growth for restaurants of all sizes.
  • Easy to navigate and use. Great design. Automatic input by customers. Great product if you get many bookings.
  • Fast response Representative and effective service Help the business to generate more income through different leads.
  • User friendly both on laptop and mobile device. Very good setup and support system. I would recommend Tableo.
  • No more trouble with people who said " I tried to call for table reservation but nobody answered". People accept reservation times very early or very late in the evening because we don't show availibility in the hours which are normally full of walk in guests. I can close or open reservation times in any moment. I can direct the reservations in times that I want to fill so that I didn't work only in the 2 main hours in the evening, but from the opening at 6.30 until late in the evening at 11.00

Cons

  • Ongoing monitoring, training, and adaptation may be necessary to maximise the value of the restaurant software and mitigate any associated drawbacks.
  • Pricing is a little bit expensive for our small business. Free trial doesn’t give much features which is understandable.
  • I like this app, it's beneficial in all ways and to support catering establishment.
  • Just the start was a bit tricky to get accustomed to but in general after some time we got used to the features etc.
  • Many guests didn't get a reservation confirmation because they made some mistake in the end of the online procedure. So the reservation wasn't made but the customer thought it was made. Unfortunately customers don't read the terms and conditions... And they try to make double reservations to reserve for groups!

Pros & Cons from Real Users

Pros

  • Not sure. Can't think of anything positive. Only negative things come to mind. It's a pity they censor your reviews.

Cons

  • I gave a genuine review about staff being bullied all night. TheFork told me this review breached the terms and conditions....

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Tableo
Founded: 2017
Malta
tableo.com

Company Information

Tripadvisor
Founded: 2000
United States
www.theforkmanager.com/en-gb

Alternatives

Alternatives

dinerr

dinerr

dinerr LLC
TableReserve

TableReserve

AR Akron Services

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Integrations

Bookline Not Supported
Mapal Culture Suite Not Supported
Painapo Not Supported
ProvenExpert.com Not Supported
SevenRooms Not Supported
Stripe Billing Supported
iVvy Venue Management Not Supported

Integrations

Bookline Supported
Mapal Culture Suite Supported
Painapo Supported
ProvenExpert.com Supported
SevenRooms Supported
Stripe Billing Not Supported
iVvy Venue Management Supported
Claim Tableo and update features and information
Claim Tableo and update features and information
Claim TheFork and update features and information
Claim TheFork and update features and information