TablesReady

TablesReady

Table's Ready, LLC
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About

Tableo helps restaurants of all sizes get organized, save time, automate bookings, turn more tables, collect payments, reduce no-shows and so much more. Tired of dealing with endless phone calls for table bookings, while juggling messages and social media enquiries? Tableo is a robust digital restaurant reservation system that organises all restaurant reservations, is powerful, easy to use and requires very little training. Through it’s restaurant booking system and widget integration, an establishment can increase visibility by accepting online bookings. Diners are able to book a table from the restaurant’s website, social media pages, FB Messenger, Instagram and Google Search and Maps.

About

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurant owners/operators/managers

Audience

Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

FREE
Free version available for up to 50 covers monthly. Standard plans start at €89 monthly (support included)
Free Version Supported
Free Trial Supported

Pricing

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • The restaurant reservations software offers a range of benefits that can help improve operational efficiency, enhance the customer experience, and drive revenue growth for restaurants of all sizes.
  • Easy to navigate and use. Great design. Automatic input by customers. Great product if you get many bookings.
  • Fast response Representative and effective service Help the business to generate more income through different leads.
  • User friendly both on laptop and mobile device. Very good setup and support system. I would recommend Tableo.
  • No more trouble with people who said " I tried to call for table reservation but nobody answered". People accept reservation times very early or very late in the evening because we don't show availibility in the hours which are normally full of walk in guests. I can close or open reservation times in any moment. I can direct the reservations in times that I want to fill so that I didn't work only in the 2 main hours in the evening, but from the opening at 6.30 until late in the evening at 11.00

Cons

  • Ongoing monitoring, training, and adaptation may be necessary to maximise the value of the restaurant software and mitigate any associated drawbacks.
  • Pricing is a little bit expensive for our small business. Free trial doesn’t give much features which is understandable.
  • I like this app, it's beneficial in all ways and to support catering establishment.
  • Just the start was a bit tricky to get accustomed to but in general after some time we got used to the features etc.
  • Many guests didn't get a reservation confirmation because they made some mistake in the end of the online procedure. So the reservation wasn't made but the customer thought it was made. Unfortunately customers don't read the terms and conditions... And they try to make double reservations to reserve for groups!

Pros & Cons from Real Users

Pros

  • Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain.
  • Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!
  • This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.
  • This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.
  • The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.

Cons

  • Wish I could set up alerts to notify me when a schedule isn't loaded.
  • Asks for phone number first. Most guests want to give you name first.
  • As an admin, it would be nice to have an administration console for all locations in one login.
  • The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.
  • Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Tableo
Founded: 2017
Malta
tableo.com

Company Information

Table's Ready, LLC
Founded: 2011
United States
www.tablesready.com/

Alternatives

Alternatives

EGS CALCMENU Web

EGS CALCMENU Web

EGS Enggist & Grandjean Software
Waitly

Waitly

Arisota Software
Bzz

Bzz

Bzz Order Tracking Limited
Tablemanager

Tablemanager

Tablebooker

Categories

Categories

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Not Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Not Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Not Supported
Virtual Queue Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

KonnectzIT Not Supported
Square POS Not Supported
Square Payments Not Supported
Square for Restaurants Not Supported
Stripe Billing Supported

Integrations

KonnectzIT Supported
Square POS Supported
Square Payments Supported
Square for Restaurants Supported
Stripe Billing Not Supported
Claim Tableo and update features and information
Claim Tableo and update features and information
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