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About

Tablekeep is table-booking software for independent Australian restaurants, cafes and bars. It runs on the venue's own website rather than a diner marketplace, so the booking, the guest list and the customer relationship stay with the venue. One flat monthly price from $79. No commission per booking, no fee per diner, and no charge for covers you would have taken anyway. Includes a booking widget for any website plus a hosted booking page, a floor plan with table assignment, runsheet, walk-ins and waitlist, guest profiles with self-service changes and cancellations, and a reporting dashboard. Confirmations and reminders are sent from the venue's own domain, so they reach the inbox and look like the venue rather than a third party. Higher tiers add deposits and no-show protection through Stripe with no platform fee, set menus and add-ons sold at time of booking, ticketed event nights, and an AI assistant scoped to the venue's own data.

About

With more than 13,000 users, iVvy Venue Management is cloud-based software designed to help venues market and manage their function space, catering, equipment & accommodation all in one place. Using our software venues can easily manage enquiries & bookings, & provide reporting & visibility across the entire business. Our software is used by some of the world's iconic venues as well as small restaurants with event function space & large hotel chains with multiple properties & event spaces. iVvy Venue Management is a Cloud-based vendor management software utilized by hotels, restaurants and other hospitality organizations that assist executives in managing space, online bookings, catering equipment, and online reservations. iVvy Venue Management’s booking management feature allows clients to book spaces, design layout, get quotes and choose menus. In addition, the software allows clients to compare different properties and make online payments. iVvy Venue Management’s

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Independent restaurants, cafes, bars and small hospitality groups, primarily in Australia. Best suited to single venues and small multi-venue operators who take bookings through their own website and want to avoid per-cover commission from marketplace platforms.

Audience

Any venue with event space, from restaurants and sports clubs to casinos, and large hotel chains with multiple properties and event spaces.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$79 AUD/month (flat, not per u
Free Version
Free Trial

Pricing

Currency - USD
Frequency - per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.3 / 5
ease 4.0 / 5
features 3.5 / 5
design 3.3 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The team are very quick in responding to any issues. They always go above and beyond to help us with iVvy.
  • iVvy has simplified our sales and reporting process. We are now able to respond to quotes quicker, have better cohesion between our client and agent bookings, and can quickly prepare proposals which are standardised but professional. The reporting tools allow us to see a number of headline reports very quickly, we can drill down to more detail as needed.
  • -Very user friendly -System has some wonderful features we use daily including; Payment portal options on invoices, E-contracts, email comms feature -Some great reports -Support team very quick on responses
  • Really good system for quotes, contracts, invoicing and our events calendar. It's great to have all of that information at one place!
  • *Very easy to set up venues initially *Pretty easy to navigate your way around the system, just work from left to right! *Great support team, always willing to take on board requests for changes that can simplify the process *regular webinars showing tips and tricks is fab for knowledge refresh *efficient to use once you know where everything is, and as they are constantly evolving the program, it is constantly becoming more and more efficient

Cons

  • Ticketing platform of iVvy can be better, the design of the program is basic.
  • Creating a BEO is time consuming and the information flow to the virtual run sheets is not straight forward - we are a complex venue and need to provide data to many departments.
  • -Clunky process for moving bookings between venues (a problem for groups with multiple venues) -Some info difficult to find on Reports, e.g. number of opportunities received for a pax size, as pax isn't linked to opportunities. Also food items ordered, you need to check each booking/BEO
  • We had quite a bit of trouble with events syncing between iVvy & Google Calendar and iVvy & Xero in the last year and it generated more work for the team and lots of confusions. It's now fixed thought so that's great!
  • *would be great to customise the view a bit more, for example, hide tabs/features that aren't relevant to your business, with the aim to simplify the look *reporting can be a little complex, especially if running reports across multiple sites with a large amount of data

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tablekeep
Founded: 2023
Australia
tablekeep.com.au

Company Information

iVvy
Founded: 2009
Australia
get.ivvy.com/sourceforge-venue-software

Alternatives

Alternatives

Categories

Categories

Catering Features

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Venue Management Features

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Integrations

Bepoz Point of Sale
Google Analytics
Google Calendar
Google Tag Manager
H&L POS
MYOB
Maestro
Mews
Microsoft Dynamics SL
MyGuestlist
QuickBooks Online
ResDiary
RoomRaccoon
Sage 100
Salesforce
SevenRooms
Stayntouch PMS
TheFork
Xero

Integrations

Bepoz Point of Sale
Google Analytics
Google Calendar
Google Tag Manager
H&L POS
MYOB
Maestro
Mews
Microsoft Dynamics SL
MyGuestlist
QuickBooks Online
ResDiary
RoomRaccoon
Sage 100
Salesforce
SevenRooms
Stayntouch PMS
TheFork
Xero
Claim Tablekeep and update features and information
Claim Tablekeep and update features and information
Claim iVvy Venue Management and update features and information
Claim iVvy Venue Management and update features and information