Top Crew Systems

Top Crew Systems

EmpowerU Marketing
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About

TXT180 is a cloud-based text marketing and bulk short message service (SMS) software solution that caters to businesses of all sizes. Affordable and easy to use, TXT180 provides a seamless way to send group text messages for organizations across a variety of industries, such as real estate, retail, restaurants, fundraisers, churches, and more. With TXT180, businesses can take advantage of the best text messaging platform that offers a robust set of features that include autoresponder, sequential messages, alternate message, text message scheduler, text 2 win, text 2 vote, and text 4 info. SMS marketing platform with multimedia messaging capabilities at affordable prices. Customers can choose to message their audience from a dedicated toll-free number or our short code system. Our customer support team is second to none and can help you customize your text marketing campaigns in minutes with a quick coaching call with full service management.

About

Top Crew Systems is a hosted customer communication and local marketing system for small businesses. Its web app brings calls, texts, website forms and email into one inbox, with optional Facebook and Instagram messaging. When a call is missed, it can automatically text the caller from a business number, and replies appear in the same conversation. Optional features include follow-up texts, online booking with text reminders, review requests and opt-in campaigns to past customers. The vendor also builds and manages a business website and can configure a Google Business Profile. Setup covers the selected website, phone and messaging features, followed by an app walkthrough before launch. The service targets owner-operated businesses such as contractors, restaurants, schools, salons, repair shops, clinics and gyms. Monthly charges depend on selected services; calls and texts use separately purchased credits.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Serves businesses of all sizes across a variety of industries, such as retail, restaurants, real estate, churches, fundraisers, and more.

Audience

Owner-run small businesses that miss calls during the workday: contractors, home service companies, restaurants, salons, clinics and schools.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$18.49/month
Offers 15-day free trial.
Message Plans - $18.49 per month (billed annually) or $24.95 month-to-month
Free Version Not Supported
Free Trial Supported

Pricing

$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.4 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I generally use it 3-4 times a month for group meeting reminders, sometimes more. The service is easy to navigate, easy to use, easy to update. I like the scheduling feature so I can set up messages the night before or even well in advance; that way I can be on vacation and still send those reminders!
  • Well priced and easy to use service. Support system is fantastic. I recommend it for start ups and small businesses on a budget.
  • The system is easy to use and keeps us in compliance with state and federal laws. Would recommend it to anyone.
  • The website is easy to navigate and instructions are clear. If I have a question or a special need I have received great help on the phone. Text180 is a great tool for my small business as people may not read emails or my social media, but they'll always see my text!
  • I would highly recommend this texting service for your business. I love the scheduling feature and option to add images and links to the texts. Scheduling saves me a lot of time and I don't forget to send the texts when I am busy. I've used Text180 for 2 years now and love it!

Cons

  • Having just a few more available spaces would be great as I need to be quite creative to get all the info in along with the Zoom code (even a shortened code). But so far I've made it work.
  • Cannot do much about emojis and limited text volume.
  • The pricing is a little high. There may be cheaper options out there.
  • I preferred the 5 digit code to add numbers, but the 1-800 option is working fine.
  • Nothing! I haven't had one negative experience in the past two years.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TXT180
Founded: 2010
United States
www.txt180.com

Company Information

EmpowerU Marketing
Founded: 2026
United States
topcrewsystems.com

Alternatives

Alternatives

2way

2way

2way Message

Categories

Bulk SMS Supported
Customer Loyalty Supported
Marketing Supported
SMS Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Not Supported

Integrations

BigCommerce Supported
Facebook Not Supported
Google Sheets Supported
Instagram Not Supported
Jotform Supported
Shift4Shop Supported
Shopify Supported
Twilio Not Supported
Volusion Supported
WooCommerce Supported
Zapier Supported

Integrations

BigCommerce Not Supported
Facebook Supported
Google Sheets Not Supported
Instagram Supported
Jotform Not Supported
Shift4Shop Not Supported
Shopify Not Supported
Twilio Supported
Volusion Not Supported
WooCommerce Not Supported
Zapier Not Supported
Claim TXT180 and update features and information
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