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About

TXT180 is a cloud-based text marketing and bulk short message service (SMS) software solution that caters to businesses of all sizes. Affordable and easy to use, TXT180 provides a seamless way to send group text messages for organizations across a variety of industries, such as real estate, retail, restaurants, fundraisers, churches, and more. With TXT180, businesses can take advantage of the best text messaging platform that offers a robust set of features that include autoresponder, sequential messages, alternate message, text message scheduler, text 2 win, text 2 vote, and text 4 info. SMS marketing platform with multimedia messaging capabilities at affordable prices. Customers can choose to message their audience from a dedicated toll-free number or our short code system. Our customer support team is second to none and can help you customize your text marketing campaigns in minutes with a quick coaching call with full service management.

About

SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Serves businesses of all sizes across a variety of industries, such as retail, restaurants, real estate, churches, fundraisers, and more.

Audience

Serves small and medium-sized businesses as well as large-scale enterprises.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$18.49/month
Offers 15-day free trial.
Message Plans - $18.49 per month (billed annually) or $24.95 month-to-month
Free Version Not Supported
Free Trial Supported

Pricing

$24.00/month
Starting at just $24 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.4 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I generally use it 3-4 times a month for group meeting reminders, sometimes more. The service is easy to navigate, easy to use, easy to update. I like the scheduling feature so I can set up messages the night before or even well in advance; that way I can be on vacation and still send those reminders!
  • Well priced and easy to use service. Support system is fantastic. I recommend it for start ups and small businesses on a budget.
  • The system is easy to use and keeps us in compliance with state and federal laws. Would recommend it to anyone.
  • The website is easy to navigate and instructions are clear. If I have a question or a special need I have received great help on the phone. Text180 is a great tool for my small business as people may not read emails or my social media, but they'll always see my text!
  • I would highly recommend this texting service for your business. I love the scheduling feature and option to add images and links to the texts. Scheduling saves me a lot of time and I don't forget to send the texts when I am busy. I've used Text180 for 2 years now and love it!

Cons

  • Having just a few more available spaces would be great as I need to be quite creative to get all the info in along with the Zoom code (even a shortened code). But so far I've made it work.
  • Cannot do much about emojis and limited text volume.
  • The pricing is a little high. There may be cheaper options out there.
  • I preferred the 5 digit code to add numbers, but the 1-800 option is working fine.
  • Nothing! I haven't had one negative experience in the past two years.

Pros & Cons from Real Users

Pros

  • The app is very professional looking and easy to use. The customer service is very responsive. They got me up and running it very little time. This is a great tool to keep my customers updated.

Cons

  • I didn't have any issues with Textedly. Customer service got me up and running it very little time.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

TXT180
Founded: 2010
United States
www.txt180.com

Company Information

Textedly
Founded: 2015
United States
www.textedly.com

Alternatives

Alternatives

Categories

Bulk SMS Supported
Customer Loyalty Supported
Marketing Supported
SMS Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Customer Success Features

Account Alerts Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Supported
In-App Marketing Supported
Location-Based Marketing Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Not Supported

Integrations

Axis LMS Not Supported
BigCommerce Supported
Google Sheets Supported
Jotform Supported
Shift4Shop Supported
Shopify Supported
Volusion Supported
WooCommerce Supported
Zapier Supported

Integrations

Axis LMS Supported
BigCommerce Not Supported
Google Sheets Not Supported
Jotform Not Supported
Shift4Shop Not Supported
Shopify Not Supported
Volusion Not Supported
WooCommerce Not Supported
Zapier Not Supported
Claim TXT180 and update features and information
Claim TXT180 and update features and information
Claim Textedly and update features and information
Claim Textedly and update features and information