TXT180 vs. TextUs Comparison


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About TXT180 is a cloud-based text marketing and bulk short message service (SMS) software solution that caters to businesses of all sizes. Affordable and easy to use, TXT180 provides a seamless way to send group text messages for organizations across a variety of industries, such as real estate, retail, restaurants, fundraisers, churches, and more. With TXT180, businesses can take advantage of the best text messaging platform that offers a robust set of features that include autoresponder, sequential messages, alternate message, text message scheduler, text 2 win, text 2 vote, and text 4 info. SMS marketing platform with multimedia messaging capabilities at affordable prices. Customers can choose to message their audience from a dedicated toll-free number or our short code system. Our customer support team is second to none and can help you customize your text marketing campaigns in minutes with a quick coaching call with full service management.	About Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Serves businesses of all sizes across a variety of industries, such as retail, restaurants, real estate, churches, fundraisers, and more.	Audience Reach new customers, convert more pipeline, and keep existing customers engaged.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $18.49/month Offers 15-day free trial. Message Plans - $18.49 per month (billed annually) or $24.95 month-to-month Free Version Not Supported Free Trial Supported	Pricing $749 per month Two-way Messaging SMS Campaigns (Basic or Pro) 10-Digit Texting Number Unlimited Contacts and Users Shared Inboxes Analytics & Reporting Unlimited Keywords Unlimited Automated Sequences Integrations (HubSpot, Salesforce, etc.) API Access Toll-Free / Short-Code Eligible Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.4 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I generally use it 3-4 times a month for group meeting reminders, sometimes more. The service is easy to navigate, easy to use, easy to update. I like the scheduling feature so I can set up messages the night before or even well in advance; that way I can be on vacation and still send those reminders! Well priced and easy to use service. Support system is fantastic. I recommend it for start ups and small businesses on a budget. The system is easy to use and keeps us in compliance with state and federal laws. Would recommend it to anyone. The website is easy to navigate and instructions are clear. If I have a question or a special need I have received great help on the phone. Text180 is a great tool for my small business as people may not read emails or my social media, but they'll always see my text! I would highly recommend this texting service for your business. I love the scheduling feature and option to add images and links to the texts. Scheduling saves me a lot of time and I don't forget to send the texts when I am busy. I've used Text180 for 2 years now and love it! Cons Having just a few more available spaces would be great as I need to be quite creative to get all the info in along with the Zoom code (even a shortened code). But so far I've made it work. Cannot do much about emojis and limited text volume. The pricing is a little high. There may be cheaper options out there. I preferred the 5 digit code to add numbers, but the 1-800 option is working fine. Nothing! I haven't had one negative experience in the past two years.	Pros & Cons from Real Users Pros TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication. Cons We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information TXT180 Founded: 2010 United States www.txt180.com	Company Information TextUs Founded: 2012 United States www.textus.com
Alternatives TXTImpact	Alternatives Fext Pericarp Software
ProTexting	Rectxt Keeyora
Textiful	SMS-Magic Screen-Magic Mobile Media Inc
SMSGlobal	Textellent
Pony Express HQ View All	Textmagic View All
Categories Bulk SMS Supported Business Text Messaging Supported Customer Loyalty Supported Marketing Supported SMS Marketing Supported	Categories Bulk SMS Supported Business Text Messaging Supported Internal Communications Supported Live Chat Supported Recruiting Supported SMS API Supported SMS Marketing Supported Workforce Management Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Customer Loyalty Features Corporate Memberships Not Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Not Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Recruiting Features Assessments Not Supported Background Screening Supported CRM Supported Interaction Tracking Supported Internal HR Supported Interview Management Supported Job Board Posting Supported Job Requisition Not Supported Onboarding Supported Recruiting Firms Supported Reference Checking Not Supported Resume Parsing Not Supported Self Service Portal Supported Workforce Management Features Budgeting & Forecasting Not Supported Contractor Management Not Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Supported Scheduling Supported Skills Tracking Not Supported Time & Attendance Supported Variable Workforce Not Supported
Integrations Zapier Supported BigCommerce Supported BlueSky Medical Staffing Software Not Supported Bullhorn Not Supported Google Sheets Supported Greenhouse Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported JobDiva Not Supported Mok Not Supported Oracle Fusion Cloud HCM Not Supported Planfix Not Supported Salesforce Not Supported Shift4Shop Supported Shopify Supported Staffing Referrals Not Supported Tracker Not Supported Volusion Supported WooCommerce Supported Workday HCM Not Supported Show More Integrations View All 8 Integrations	Integrations Zapier Supported BigCommerce Not Supported BlueSky Medical Staffing Software Supported Bullhorn Supported Google Sheets Not Supported Greenhouse Supported HubSpot CRM Supported HubSpot Customer Platform Supported JobDiva Supported Mok Supported Oracle Fusion Cloud HCM Supported Planfix Supported Salesforce Supported Shift4Shop Not Supported Shopify Not Supported Staffing Referrals Supported Tracker Supported Volusion Not Supported WooCommerce Not Supported Workday HCM Supported Show More Integrations View All 17 Integrations
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