TRAY

TRAY

Vendsy
1.0 out of 5 stars
eSales

eSales

DARPHIZ TECHNOLOGIES
TRAY eSales

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TRAY:

About

TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.
eSales:

About

eSales helps businesses sell online in Nigeria, where many sales start in chat. Merchants get a website customers can discover and buy from, a Telegram shop for chat-based buyers, and one product list that also serves WhatsApp and Instagram. Orders and messages are collected in customer records, helping merchants distinguish repeat buyers from one-time and lapsed buyers. This gives merchants a clearer view of customer buying patterns. Automated follow-ups help bring lapsed customers back, so reminders do not depend on staff remembering to send them. Merchants can start for free and pay a 1.5% commission on each successful sale, or choose a ₦10,000 monthly plan or a ₦25,000 quarterly plan.
TRAY:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
eSales:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TRAY:

Audience

Fast casual restaurants
eSales:

Audience

Retail and service businesses in Nigeria and West Africa that sell through Instagram, WhatsApp, or Telegram, especially owner-led teams of 1–20 employees without dedicated IT staff.
TRAY:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
eSales:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
TRAY:

API

Offers API Not Supported
eSales:

API

Offers API Not Supported
TRAY:

Screenshots and Videos

eSales:

Screenshots and Videos

No images available
TRAY:

Pricing

$89 per month
Free Version Not Supported
Free Trial Not Supported
eSales:

Pricing

₦10,000/month
Free to start. Pay 1.5% per successful sale, or choose a ₦10,000 monthly plan or a ₦25,000 quarterly plan.
Free Version Supported
Free Trial Not Supported
TRAY:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
eSales:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TRAY:

Pros & Cons from Real Users

Pros

  • About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly.

Cons

  • Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.
TRAY:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
eSales:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
TRAY:

Company Information

Vendsy
Founded: 2013
United States
tray.com
eSales:

Company Information

DARPHIZ TECHNOLOGIES
Founded: 2022
Nigeria
www.darphiz.com
TRAY:

Alternatives

Elo

Elo

Elo Touch Solutions
eSales:

Alternatives

TRAY:
eSales:
Extend

Extend

1.0 out of 5 stars
TRAY:
eSales:
TRAY:
eSales:
TRAY:
eSales:
TRAY:

Categories

Kiosk Supported
Point of Sale Supported
Restaurant POS Supported
eSales:

Categories

eCommerce Supported
TRAY:

Kiosk Features

Activity Reservations Supported
Digital Signature Supported
License Management Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported
TRAY:

Integrations

Agilysys Golf Supported
Agilysys Spa Supported
Agilysys Stay Supported
MarketMan Supported
Olo Supported
Popconvert Supported
RASI Supported
Telegram Not Supported
eSales:

Integrations

Agilysys Golf Not Supported
Agilysys Spa Not Supported
Agilysys Stay Not Supported
MarketMan Not Supported
Olo Not Supported
Popconvert Not Supported
RASI Not Supported
Telegram Supported
TRAY:
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eSales:
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