TC Analytics

TC Analytics

TC Group Solutions
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About

TC Analytics is a tool for Retail professionals that allows them to display the data collected by our people counting sensor regarding consumer behaviour at the point of sale in real time. Thanks to the monitoring of key management KPIs, you will be able to make decisions that will optimise your resources and maximise the return on your business. TC Analytics is equipped with the best technology on the market. VECTOR 4D sensors guarantee 99.5% reliability in people counting and offer a guarantee of success backed by 15 years of experience as well as the high satisfaction of our clients in more than 7,000 points of sale. Allows customer segmentation according to gender and age group. Identify the areas that attract the most attention by analysing customer behaviour at the point of sale.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Data Analysis solution for companies

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$65 per month
Free Version Not Supported
Free Trial Supported

Pricing

$600 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TC Group Solutions
Founded: 2007
France
www.tcgroupsolutions.com

Company Information

Viable
Founded: 2020
United States
www.askviable.com

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Alternatives

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Categories

Categories

Qualitative Data Analysis Features

Annotations Not Supported
Collaboration Not Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Not Supported
Qualitative Comparative Analysis Supported
Quantitative Content Analysis Supported
Sentiment Analysis Not Supported
Statistical Analysis Supported
Text Analytics Not Supported
User Research Analysis Not Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Supported
Regression Analysis Not Supported
Sentiment Analysis Not Supported
Statistical Modeling Not Supported
Text Analytics Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Integrations

Delighted Not Supported
Front Not Supported
GPT-4 Not Supported
Intercom Not Supported
Nekton.ai Not Supported
Pendo Not Supported
Salesforce Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Delighted Supported
Front Supported
GPT-4 Supported
Intercom Supported
Nekton.ai Supported
Pendo Supported
Salesforce Supported
SurveyMonkey Supported
Typeform Supported
Zapier Supported
Zendesk Supported
Claim TC Analytics and update features and information
Claim TC Analytics and update features and information
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Claim Viable and update features and information