SysTrackLakeside Software
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WorkelevateProgressive Infotech
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Related Products
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About
Lakeside Software is a leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces. Customers use our technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps. Our product, SysTrack, is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. For more information, visit www.lakesidesoftware.com.
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About
Workelevate is a DEX platform which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console.
Our DEX platform is capable of integrating with ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers.
For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client.
For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
IT Operations, End User Computing, Digital Workplace, Enterprise
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Audience
Businesses of all sizes
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLakeside Software
Founded: 1997
United States
www.lakesidesoftware.com
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Company InformationProgressive Infotech
Founded: 1998
India
www.progressive.in
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Alternatives |
Alternatives |
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Categories |
Categories |
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IT Management Features
Capacity Monitoring
Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Supported
License Management
Supported
Patch Management
Not Supported
Remote Access
Not Supported
Scheduling
Not Supported
Software Inventory
Supported
User Activity Monitoring
Supported
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Integrations
Axonius
Supported
Azure Virtual Desktop
Supported
Citrix DaaS
Supported
HCL BigFix AEX
Supported
IGEL
Supported
Microsoft Teams
Not Supported
Nutanix AHV
Supported
Omnissa Horizon 8
Supported
ServiceNow
Supported
Slack
Not Supported
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Integrations
Axonius
Not Supported
Azure Virtual Desktop
Not Supported
Citrix DaaS
Not Supported
HCL BigFix AEX
Not Supported
IGEL
Not Supported
Microsoft Teams
Supported
Nutanix AHV
Not Supported
Omnissa Horizon 8
Not Supported
ServiceNow
Not Supported
Slack
Supported
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