SysTrack

SysTrack

Lakeside Software
Workelevate

Workelevate

Progressive Infotech
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About

Lakeside Software is a leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces. Customers use our technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps. Our product, SysTrack, is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. For more information, visit www.lakesidesoftware.com.

About

Workelevate is a DEX platform which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console. Our DEX platform is capable of integrating with ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers. For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client. For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT Operations, End User Computing, Digital Workplace, Enterprise

Audience

Businesses of all sizes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lakeside Software
Founded: 1997
United States
www.lakesidesoftware.com

Company Information

Progressive Infotech
Founded: 1998
India
www.progressive.in

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Categories

Categories

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

Integrations

Axonius Supported
Azure Virtual Desktop Supported
Citrix DaaS Supported
HCL BigFix AEX Supported
IGEL Supported
Microsoft Teams Not Supported
Nutanix AHV Supported
Omnissa Horizon 8 Supported
ServiceNow Supported
Slack Not Supported
Splunk Cloud Platform Supported
Stratodesk NoTouch Supported
WhatsApp Not Supported

Integrations

Axonius Not Supported
Azure Virtual Desktop Not Supported
Citrix DaaS Not Supported
HCL BigFix AEX Not Supported
IGEL Not Supported
Microsoft Teams Supported
Nutanix AHV Not Supported
Omnissa Horizon 8 Not Supported
ServiceNow Not Supported
Slack Supported
Splunk Cloud Platform Not Supported
Stratodesk NoTouch Not Supported
WhatsApp Supported
Claim SysTrack and update features and information
Claim SysTrack and update features and information
Claim Workelevate and update features and information
Claim Workelevate and update features and information