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About

Synup is a local marketing platform for agencies and multi-location businesses, run through conversation with Sydekick, Synup's AI agent. Instead of clicking through software to manage local marketing, you tell Sydekick what you need and it executes: updating business information across Google, Apple, Bing and every major listing platform, responding to reviews in each brand's voice, publishing localized social posts, auditing your local presence, browsing the web to fetch information, building custom landing pages, and designing reports that answer the exact question you asked. Sydekick runs on skills and playbooks. Use ready-made ones from Synup's library, or create your own for the workflows unique to your agency or brand. When you're stuck, the Synup team is a message away. Underneath the agent sits full listings sync with indexing verification, reputation management, social publishing, ranking, a developer API, an MCP server, and complete white-labeling under your brand.

About

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing Agencies, Multi-location Brands

Audience

Global businesses of all sizes, across all verticals. Yext works with small and medium-sized businesses, enterprise businesses, partner re-sellers, and nonprofit organizations.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Pricing

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.9 / 5
support 4.9 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Synup's intuitive interface simplifies social media, review, and listings management, fitting seamlessly into our budget. Its affordability doesn't compromise quality, offering real-time updates and analytics for effective online presence management. The platform's comprehensive features empower businesses to engage with their audience effortlessly, driving growth and success.
  • Synup has completely changed the way I manage my business’s online presence. As a business owner, it’s crucial to maintain accurate and consistent information across different directories, and Synup excels in simplifying this process. Their review management system is top-notch and has helped me keep track of my online reputation. Synup’s AI-assisted marketing and real-time SEO management capabilities have been a game-changer for my business. It’s easy to use, even if you’re not super tech-savvy. I also appreciate their customer service team, who are always available to answer any questions I have. Now I can see how my business is doing online and what customers are up to. It helps me make smarter choices for my digital marketing. Synup also saves time by syncing information across many platforms at once. My business shows up better in search results now, thanks to the consistent and accurate details from Synup.
  • Synup is like an all-in-one solution for managing your online business. It takes care of everything from making sure your business is easily found on search engines to keeping up with your social media presence and business reviews. It's super convenient to have all your platforms integrated in one place, allowing you to efficiently track your posts and stay on top of the latest trends. Trying to keep up with all of these tasks on your own would be a full-time job, or even more. But with Synup, you can dedicate more time and energy to your business while worrying less. It's user-friendly, affordable, and keeps your business visible to the public.
  • Synup addresses the challenges of managing digital media and guaranteeing accurate corporate information. I used to spend a good deal of my day copying and pasting the same content onto several social networking sites before I discovered Synup. But Synup has cut down on the amount of time and work needed to do this task significantly. I can now see and edit many listings at once with ease. Synup also offers a monitoring tool that records all of the activity. It swiftly notifies me if I receive any negative reviews, allowing me to reply accordingly.
  • Synup has proven to be a game-changing tool in my experience of running an online business. It has improved my business's visibility across many search engines and social media platforms. The post-tracking central hub has been quite helpful in keeping a consistent online presence and effectively grasping new trends. Synup's expertise in enhancing business listings on well-known platforms, such as Yelp, Facebook, and Google, has definitely increased my company's reputation and customer confidence.

Cons

  • Despite its strengths, Synup may lack advanced customization options, limiting its suitability for businesses with specific needs requiring deeper tailoring. This could pose challenges for users seeking more customized solutions beyond the platform's standard offerings.
  • Synup’s pricing are little higher than comparable business but I think it’s worth it. Also Improving the mobile app experience could be beneficial. Other than that I haven’t had any issues while using their services.
  • I can't stress enough how much I love this product. The customer support is absolutely amazing, and I rely on it every single day. It's just that good! 😄👍
  • Nothing at all; I'm quite pleased with the product
  • Despite the platform's many advantages, it's critical to recognise that there have occasionally been delays in customer support's responsiveness. While the support staff provided excellent assistance when contacted, a quicker response time would definitely improve the user experience in general. Moreover, there were some difficulties with the initial setup procedure. However, the support staff's understanding direction has been crucial in overcoming these obstacles, demonstrating their dedication to guaranteeing user pleasure.

Pros & Cons from Real Users

Pros

  • Yext does absolutely nothing for you or your business. There are zero pros. You see how those videos literally explain nothing. They got one star from me because I couldn’t choose less than one.

Cons

  • There is no product. There is no one to talk to or help you once you purchase YEXT. Look them up, their revenue is hundreds of millions a year, but you can’t get anyone on the phone or email support help. Nothing. The main phone number on the website doesn’t even work to connect you to anyone. There is no product to show. There is no way to show that it’s doing anything or working. No “before & after “ data or reports to show that it’s a real thing and helping your business. It’s predominantly sold by 3rd party resellers that know even less about it. Once you pay for it (whatever it is?) good luck. As I mentioned above - even that marketing video explains nothing about WHAT the product is. I tried to contact them dozens of times to get help or support or direction of what to do after paying $800.00. Nothing. No responses. There is no “product”. Biggest scam around.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Synup
Founded: 2013
New York
synup.com

Company Information

Yext
Founded: 2006
United States
www.yext.com

Alternatives

Alternatives

FindMyStore

FindMyStore

Searce

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Not Supported
White Label Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Supported
Directions Supported
Distance Calculation Not Supported
Event Promotions Supported
Mapping Not Supported
Product Search Filtering Supported
Promotions / Coupons Supported
Search Not Supported
White Label Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Not Supported
Directions Supported
Distance Calculation Supported
Event Promotions Supported
Mapping Supported
Product Search Filtering Supported
Promotions / Coupons Supported
Search Supported
White Label Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Supported
Asset Management Supported
Change Management Supported
Fulfillment Distribution Not Supported
Project Management Not Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Landing Page Features

A/B Testing Not Supported
Analytics Supported
Drag & Drop Supported
Form Creation Not Supported
Real Time Editing Supported
Responsive Supported
SEO Management Supported
Templates Supported

Location Intelligence Features

Behavioral Analytics Not Supported
Data Visualization Supported
Demographic Data Not Supported
Geocoding Supported
Geofencing Supported
Location Tracking Supported
Predictive Analytics Not Supported
Trade Area Analysis Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

SEO Features

A/B Testing Not Supported
Artificial Intelligence (AI) Not Supported
Auditing Not Supported
Competitor Analysis Supported
Content Management Supported
Dashboard Supported
Google Analytics Integration Supported
Keyword Research Tools Not Supported
Keyword Tracking Supported
Link Management Not Supported
Localization Supported
Mobile Search Tracking Supported
Rank Tracking Supported
Revenue Management Not Supported
User Management Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

Google Business Profile Supported
AgencyPlatform Not Supported
Canopy Not Supported
Duda Not Supported
Facebook Supported
Foursquare Not Supported
Gimbal by Infillion Not Supported
Greenhouse Not Supported
MetaLocator Not Supported
Olo Not Supported
Radar Not Supported
Radius8 Welcomer Not Supported
Semrush Not Supported
ServiceNomad Not Supported
Shopify Not Supported
Supermetrics Not Supported
Tenant Not Supported
WordPress Not Supported
Workers by Delos Not Supported
Zendesk Not Supported

Integrations

Google Business Profile Supported
AgencyPlatform Supported
Canopy Supported
Duda Supported
Facebook Not Supported
Foursquare Supported
Gimbal by Infillion Supported
Greenhouse Supported
MetaLocator Supported
Olo Supported
Radar Supported
Radius8 Welcomer Supported
Semrush Supported
ServiceNomad Supported
Shopify Supported
Supermetrics Supported
Tenant Supported
WordPress Supported
Workers by Delos Supported
Zendesk Supported
Claim Synup and update features and information
Claim Synup and update features and information
Claim Yext and update features and information
Claim Yext and update features and information