Trackr

Trackr

Shopify
+
+

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About

Synctrack is a post-purchase experience platform built for Shopify merchants. It helps ecommerce businesses manage and optimize the customer journey after checkout, from payment tracking and shipment visibility to delivery updates, returns, and exchanges. Synctrack PayPal Tracking Sync automatically syncs order tracking information to PayPal and Stripe, helping merchants keep payment records updated, support faster fund release, and reduce payment disputes and chargeback risks. Synctrack Order Tracking provides a branded order tracking page where customers can look up orders, view real-time shipment status, delivery progress, carrier information, and tracking history. Merchants can customize the tracking experience with their branding, product recommendations, support links, and social media.

About

Integrates with 900+ carriers worldwide, so you and your customers always know where each package is. Let your customers track order status by enabling automated email notifications. No more “where’s my order” complaints. Support AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet & ePacket (China Post, China EMS), easily hide Chinese origins. The parcel tracking app provides a branded experience by simply customizing the tracking template to match your store design. You can choose colors for the text, buttons, and background, as well as select which tracking info to display. You can also add a message in the "seller's message" field. Plus, you can enable product recommendations on the Tracking page to generate additional revenue. Keep customers updated and remove “where is my order” customer care queries. Find order information themselves any time at your store's tracking page (using their shipment tracking number or order ID + email combination).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants, Shopify app developers, eCommerce marketers, agencies, and businesses interested in Shopify app discovery, app analytics, competitor analysis, and Shopify ecosystem insights.

Audience

Businesses searching for a solution to enhance customer post-purchase experience and increase sales

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Supported

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Synctrack
Founded: 2017
Vietnam
synctrack.io

Company Information

Shopify
Latvia
apps.shopify.com/trackr

Alternatives

Alternatives

Utterbond

Utterbond

WebContrive Technologies Pvt Ltd

Categories

eCommerce Tools Supported

Categories

Shipment Tracking Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Not Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Integrations

Shopify Supported

Integrations

Shopify Not Supported
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Claim Synctrack and update features and information
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