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About

EMPOWER YOUR MSP WITH SyncMonkey. What is SyncMonkey? SyncMonkey is a secure, versatile and easy-to-use documentation management platform designed by industry experts. SyncMonkey’s goal is to simplify your MSP’s day to day operations. SITES & COMPANY DETAILS. A repository of all locations that a client has, this section contains only the essential information a technician needs to reach out to the client: phone number, primary contact, address, and website. Empower your MSP Clients with the Client Portal. Created as a way for your clients to view and manage their own credentials and documents, the Client Portal also allows administrative contacts to access all their employee credentials and update and maintain their payment information and invoices. Notifications. SyncMonkey keeps track of all your current software license agreements, employee birthdays, domains and more, and then notifies users whenever an item is close to expiring. This feature helps your company stay

About

Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs). It automatically records, transcribes, and summarizes Microsoft Teams meetings, Zoom meetings, and business phone calls, eliminating manual note-taking. AI-generated summaries, action items, and technical details sync with PSA platforms including ConnectWise Manage, HaloPSA, and Autotask. Vight also provides an AI knowledge assistant that lets users search across calls, meetings, tickets, and documentation using natural language. Additional features include AI-powered front desk and after-hours virtual agents, real-time customer context, technician verification, secure role-based access, reporting, and centralized administration. Vight improves documentation, technician productivity, operational efficiency, and customer service through AI-driven automation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking for a secure, versatile and easy-to-use documentation management platform designed by industry experts

Audience

IT Managed service providers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$550
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - easy to use and did the job for managing my docs - low cost with flexible pricing packages - good support team

Cons

  • - awaiting a mobile app - some of the text sizing is a bit off aesthetically

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

SyncMonkey
Founded: 2020
Canada
syncmonkey.com

Company Information

Vight
Founded: 2026
United States
vight.ai

Alternatives

Alternatives

Thread

Thread

Thread Magic
FireMonkey

FireMonkey

Embarcadero Technologies
HaloPSA

HaloPSA

Halo Service Solutions
HappySat

HappySat

Invarosoft

Categories

MSP Supported

Categories

MSP Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Supported
Document Retention Not Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Supported

Integrations

Authy Supported
ConnectWise PSA Supported
Moneris Supported

Integrations

Authy Not Supported
ConnectWise PSA Not Supported
Moneris Not Supported
Claim SyncMonkey and update features and information
Claim SyncMonkey and update features and information
Claim Vight and update features and information
Claim Vight and update features and information