SwarmTix vs. TryBooking Comparison


SwarmTix Doteli	TryBooking 4.6 out of 5 stars	+	+
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Watch your sales grow and get paid direct to your nominated Bank account. 4.9 out of 5 stars 67 Ratings Visit Website for VoucherCart ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. 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About SwarmTix is a web-based event ticketing and registration platform for organizers of in-person, virtual and hybrid events. Organizers can create event pages, sell paid tickets or register attendees for free, manage ticket types and reserved seating with seat maps, and apply promo codes and custom checkout fields. The service processes ticket payments through Stripe; paid tickets carry a $0.99 plus 1.5% SwarmTix charge per ticket, in addition to Stripe processing fees, while free events have no ticketing charge. Online events using Zoom, YouTube or Vimeo require the Virtual plan, which starts at $28 per month when billed annually and includes a 14-day free trial. Organizers can review registrations, manage attendees and use the platform's event tools to administer ticketed events.	About TryBooking is an online event ticketing, booking and registration platform that makes events easy. Trusted by more than 300,000+ event organizers, we help you manage all types of events/registrations from private functions to major festivals with ease. TryBooking's 3 Promises To You: - Low ticketing fees and Free for Free Events - Free local support, we will be with you every step of the way - No lock in contracts or subscriptions. Events Made Easy Through: - User-friendly ticketing system to create and sell tickets - Show off your brand in our fully customizable pages for each event - Array of reports and analytics, accessible with a click of a button - Create smart forms adaptable for any audience - Reserve seats and table functionality - Free mobile scanning app and Box Office - Fundraising support and membership features - No third party marketing, we value your privacy - API friendly - Integration with Xero and Stripe
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Event organizers selling tickets to paid or free events.	Audience General event organisers, schools, councils, sporting clubs, community groups, arts organisations, businesses, fitness groups and anyone who wants to easily take registrations online.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $0.99 + 1.5%/ticket Paid tickets incur a $0.99 + 1.5% SwarmTix fee per ticket, plus Stripe processing fees. Free events are free. The Virtual plan starts at $28/month, billed annually, and includes a 14-day free trial. Free Version Supported Free Trial Not Supported	Pricing Free Australia Attendees pay 50c per ticket, Event organisers pay 2.5% United States Attendees pay $1 per ticket, Event organisers pay 3.5% Free for Free Events Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.6 / 5 ease 4.4 / 5 features 4.6 / 5 design 4.2 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Great customers support that actually took time to explain and walk through creating my event and teach me how to use the new features. Always updating and making the UI better and obviously cheaper than other competitors - the main selling point for me. Plus I can connect my Stripe Account! I have used other platforms previously and had trouble assessing my event sales - it was a nightmare. When i rang the TryBooking hotline, i was greeted by a lovely member. We run a mix of free events and paid workshops, it's great to know real people are behind the platform and can offer personalised support when you need. Great customer service. Easy to navigate system. In-built Mailing system for communicating with registrants. Simple custom field creation. CSV export available for reporting. Mobile Scanning App. I used the Learning Centre to set up my event. All my questions were answered. I also called the support team and my call was answered straight away. Really affordable compared to alternatives. Has a great create event wizard that means you can sell tickets straight away. Only had to use support once and they answered the phone immediately and were helpful. Cons There is a lot of features that you don't know what to do with when you first log in. But at least doesn't take too long learn how to use them, but I wish it was easier to find them all in the navigation bar. Takes a while to get used to it, especially ticket pricing. Just found out they have a fundraising feature. They should promote their features more. Overall, I like it. I think there could be additional tools like design templates which would be a plus. Can only link one bank account to a TryBooking account. Nothing, everything worked without a hitch. Would suggest this site for anyone who is computer savvy. Takes a while to locate all the features, UI is not the same throughout the whole system.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Doteli Founded: 2017 United States swarmtix.com	Company Information TryBooking Founded: 2008 Australia www.trybooking.com
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Categories Ticketing Supported	Categories Box Office Supported Event Booking Supported Event Registration Supported Registration Supported Ticketing Supported
	Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Not Supported Online Ticketing Supported Onsite Ticketing Supported POS Not Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Not Supported Wait List Management Supported Website Management Not Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Not Supported Contact Management Not Supported Event Registration Supported Form Builder Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Not Supported Payment Processing Supported Refund Automation Not Supported Self Check-In Not Supported Surveys & Feedback Not Supported
Integrations Stripe Supported Facebook Not Supported Google Analytics Not Supported Salesforce Not Supported Schoolbox Not Supported Vimeo Supported Xero Not Supported YouTube Supported Zoom Supported View All 4 Integrations	Integrations Stripe Supported Facebook Supported Google Analytics Supported Salesforce Supported Schoolbox Supported Vimeo Not Supported Xero Supported YouTube Not Supported Zoom Not Supported View All 6 Integrations
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