Swan Retail System

Swan Retail System

Swan Retail
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About

Swan Retail System (SRS) is an all-in-one, omnichannel retail-management solution that covers customer ordering, stock management, accounting, merchandising, supply-chain, and ecommerce within a single interface. It supports multiple stock types (unit, financial, catalogue, kits, and non-stock) and provides real-time views of inventory across store and web channels with alerts for replenishment. It manages the full purchasing and logistics cycle, from purchase orders, supplier management, container tracking, and warehousing through to delivery. It integrates tightly with EPOS, loyalty, ecommerce (WooCommerce, Shopify), CRM, and accounting tools, enabling one database and one point of administration for both online and in-store retail. Designed for large- and small-ticket items, and various retail sectors (furniture, homeware, garden centres, department stores, speciality retail), it also supports multiple customer account types (trade, staff, store cards), etc.

About

iTrafic is a managed AI sales and customer-service agent for ecommerce stores. Connected to store catalogs and, where supported, order data, it answers questions about products, prices, stock, variants, and store policies. It helps shoppers compare and find products, get recommendations, assemble orders, and receive checkout links, with handoff to a person when needed. It can appear as a website chat widget and, depending on plan, operate on WhatsApp Business, Instagram, TikTok, and Facebook Messenger. The iTrafic team configures, tests, and operates the agent; customers review conversations in a dashboard. WooCommerce is verified in production. Medusa supports product search, comparisons, exact-size selection, and live price and stock checks; checkout and returns remain in development. Shopify and other API-based platforms are reviewed individually. It supports ecommerce product discovery, sales, and customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers looking for a tool to manage inventory, orders, accounting and omnichannel sales

Audience

Ecommerce stores.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Swan Retail
Founded: 2004
United Kingdom
www.swanretail.co.uk/swan-retail-system/

Company Information

iTrafic
Peru
itrafic.io/ia-para-ecommerce

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Categories

Categories

AI Sales Agents Supported

Integrations

Shopify Supported
WooCommerce Supported
Facebook Messenger Not Supported
Fetchify Supported
Instagram Not Supported
Mailchimp Supported
Maxoptra Supported
Omnisend Supported
Sage 100 Supported
TikTok Not Supported
Visualsoft eCommerce Supported
WhatsApp Not Supported
ZeroBounce Supported

Integrations

Shopify Supported
WooCommerce Supported
Facebook Messenger Supported
Fetchify Not Supported
Instagram Supported
Mailchimp Not Supported
Maxoptra Not Supported
Omnisend Not Supported
Sage 100 Not Supported
TikTok Supported
Visualsoft eCommerce Not Supported
WhatsApp Supported
ZeroBounce Not Supported
Claim Swan Retail System and update features and information
Claim Swan Retail System and update features and information
Claim iTrafic and update features and information
Claim iTrafic and update features and information