SurgyCRM

SurgyCRM

Surgy Innovation Labs
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About

SurgyCRM is a cloud-based hospital CRM for managing patient inquiries and engagement across the care journey. It brings website, chatbot, call-centre, WhatsApp, walk-in, referral and imported leads into a shared inbox, then supports assignment, follow-up, source tracking and conversion against hospital information system records. Teams can set up care-journey milestones and automated WhatsApp reminders, manage doctor and partner referrals, and collect QR-code feedback as tracked tickets. A bilingual website chatbot captures questions and creates leads; role- and branch-based access, audit trails and dashboards support multi-location operations. A companion mobile field app records referral visits. SurgyCRM is intended for hospitals and hospital groups, connects with existing HIS/HMS platforms through APIs or scheduled data sync, and can also begin with spreadsheet imports. It is delivered as multi-tenant SaaS.

About

Enhance patient care and business growth with WebPT, the leading physical therapy software. Suitable for small, mid-sized and large private practices as well as outpatient hospital facilities, WebPT is a robust platform that combines a comprehensive set tools for running better practices. Top tools include scheduling, documentation, billing, outcomes tracking, business reporting, and system integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hospitals, clinics, and hospital groups managing patient inquiries and engagement.

Audience

Outpatient physical, occupational, and speech-language therapy practices

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Version Not Supported
Free Trial Supported

Pricing

$59.00/month
Standard - starts at $3 per day
Enterprise - custom
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I liked that everything was in one spot, and it was easy to use. I have been a member of theirs for years. We are currently looking for new software.

Cons

  • Their support told me that they have outdated services. It only works sometimes. There are a lot of downtime and no explanations. It is slow. I can not see my notes many times because it freezes. My internet is at top speed and can not be blamed. Support staff, which at one time was great, are rude and state there is nothing they can do. It is an old system.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-crm

Company Information

WebPT
Founded: 2008
United States
www.webpt.com

Alternatives

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Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Not Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Not Supported

Occupational Therapy Features

Assessment Management Not Supported
Billing & Invoicing Supported
Care Plan Management Supported
Insurance Management Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Practice Management Supported
Progress Tracking Supported

Physical Therapy Features

Activity Monitoring Supported
Appointment Management Supported
Assessments Not Supported
Billing & Invoicing Supported
Exercise Management Supported
Insurance Management Supported
Multi-Location Supported
Patient Records Supported
Practice Management Supported
Progress Notes Supported
Treatment Plans Supported

Speech Therapy Features

Assessment Management Not Supported
Billing & Invoicing Supported
Care Plan Management Supported
Insurance Management Supported
Patient Scheduling Supported
Progress Tracking Supported
SOAP Notes Supported

Integrations

ALIGN Not Supported
Breakthrough Not Supported
Luma Health Not Supported
Medsender Not Supported
OpenPM Not Supported
TheraBill Not Supported
WhatsApp Supported

Integrations

ALIGN Supported
Breakthrough Supported
Luma Health Supported
Medsender Supported
OpenPM Supported
TheraBill Supported
WhatsApp Not Supported
Claim SurgyCRM and update features and information
Claim SurgyCRM and update features and information
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Claim WebPT and update features and information