SurgyCRM

SurgyCRM

Surgy Innovation Labs
SurgyOne

SurgyOne

Surgy Innovation Labs
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About

SurgyCRM is a cloud-based hospital CRM for managing patient inquiries and engagement across the care journey. It brings website, chatbot, call-centre, WhatsApp, walk-in, referral and imported leads into a shared inbox, then supports assignment, follow-up, source tracking and conversion against hospital information system records. Teams can set up care-journey milestones and automated WhatsApp reminders, manage doctor and partner referrals, and collect QR-code feedback as tracked tickets. A bilingual website chatbot captures questions and creates leads; role- and branch-based access, audit trails and dashboards support multi-location operations. A companion mobile field app records referral visits. SurgyCRM is intended for hospitals and hospital groups, connects with existing HIS/HMS platforms through APIs or scheduled data sync, and can also begin with spreadsheet imports. It is delivered as multi-tenant SaaS.

About

SurgyOne is a hospital information system (HIS) and electronic health record (EHR) that brings outpatient (OPD), inpatient (IPD), emergency, laboratory, pharmacy and billing workflows together around a shared patient record. It supports admissions, bed management, clinical notes and orders, laboratory worklists, pharmacy inventory and dispensing, and OP/IP billing with insurance and third-party administrator (TPA) claims workflows. An AI assistant is available within the modules to find records and prepare routine actions for staff review. The platform includes role-based access, audit trails, FHIR R4 support, ABDM and NHCX workflows, DPDP safeguards, and NABH-ready capabilities. It is intended for hospitals and hospital groups, with connections to other Surgy products, hospital systems, medical devices, lab and radiology equipment, insurers, government platforms, accounting and HR systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitals, clinics, and hospital groups managing patient inquiries and engagement.

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Version Not Supported
Free Trial Supported

Pricing

$20
Annual subscription priced per hospital; the final fee varies by selected modules, number of sites, user-volume tiers, and implementation scope. Full white-label branding is a separately priced option.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-crm

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/

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Categories

Categories

Integrations

WhatsApp Supported

Integrations

WhatsApp Not Supported
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