Site24x7 StatusIQManageEngine
|
||||||
Related Products
|
||||||
About
The status page that takes the pain out of communicating downtime and scheduled maintenance to employees and customers. Keep productivity at a maximum! When apps go down, employees and customers waste a lot of time trying to figure out what’s wrong. StatusCast proactively lets them know what’s going on and keeps them in loop. They’ll love you for it! You know the drill: Your e-mail server goes down and all of a sudden your help desk is flooded with 1,000 new support requests that are all the same. A corporate StatusCast page reduces inbound help desk costs by preventing this from happening in the first place. Informing your end-users to a change in the status of your services is essential to keeping productivity maximized. Proper communication helps maintain a trusting relationship with your end users. A StatusCast page facilitates quick and easy communication.
|
About
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies that want to notify customers and employees about unplanned or planned IT incidents
|
Audience
Software teams
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$9 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationStatusCast
Founded: 2013
United States
statuscast.com
|
Company InformationManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Incident Management Features
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
|
Incident Management Features
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
|
|||||
Integrations
Zoho Directory
Zoho One
|
||||||
|
|
|