WorkTracer

WorkTracer

GrenSoft
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+

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About

SpudgerHQ is cloud-based management software for independent phone repair shops. It combines customer and device records, repair intake and tracking, point-of-sale checkout, inventory, purchasing, customer orders, and reporting. Staff can record IMEI or serial numbers, document device condition and reported issues, add parts or services, assign technicians, and track jobs through repair, quality checks, payment, and pickup. Digital repair agreements support customer review and signatures, with notes and status kept with each job. Store tools include inventory receiving, stocktakes, reserved stock for customer orders, receipts, sales reports, and end-of-day closeout. Solo and Team plans serve owner-operated shops and repair teams; Team includes staff accounts, roles, and technician assignment. The browser-based service is designed for desktop, tablet, and phone workflows, and offers a 14-day free trial.

About

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent phone repair shops, mobile device repair businesses, electronics repair stores, repair shop owners, technicians, front-counter staff, and small repair teams.

Audience

Repair shops searching for a solution to manage and improve all their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Version Not Supported
Free Trial Supported

Pricing

$280.00/one-time
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SpudgerHQ
Founded: 2026
Vietnam
spudgerhq.com

Company Information

GrenSoft
Founded: 1992
United Kingdom
www.grensoft.com/WorkTracer/

Alternatives

iRepairOS

iRepairOS

iRepair Rimini

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Weefix

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YourBiz

YourBiz App
Digital Wrench

Digital Wrench

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GearsApp

GearsApp

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Categories

Repair Shop Supported

Categories

Auto Repair Supported
Repair Shop Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Not Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Not Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Not Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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