Splicecom vs. Zoom Phone Comparison


Splicecom	Zoom Phone Zoom Communications	+	+
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About A powerful platform that brings together the people, messages, and apps you need to respond quickly and communicate effectively as a team. A conversation can take many forms depending on the user's device of choice, where they are, and how quickly they need a response. Telephones and emails are still the leading business conversation tools. Live web chat requires a reply in real-time so you need to staff appropriately. While many consumers prefer to use smart devices and social media-based conversation Apps like WhatsApp Business, Facebook Messenger, etc. Splicecom Media Apps offer multi-media communication solutions delivered to Shared Inboxes ensuring your teams are in control; perfect for businesses of any size and industry. The Splicecom family of Unified Communications devices comprises affordable entry-level phones, context-sensitive IP system phones, keyless touchscreen desktop phones, and IP softphone apps for Windows and Apple Mac computers, smartphones, and tablets.		About Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses searching for a solution to monitor and manage all their multi-media communications		Audience Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Free Free Version Supported Free Trial Not Supported		Pricing $10.50/user/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 4.4 / 5 ease 4.9 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
		Pros from Real Users Pros 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily. - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM. 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background. Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great. - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet. It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer. Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient. Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality. - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use. The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Splicecom United Kingdom splicecom.com		Company Information Zoom Communications Founded: 2011 United States zoom.com
Alternatives FreePhoneLine.ca		Alternatives 3CX
Blueface Hosted PBX Blueface		Intermedia Unite Intermedia
Cloud Dial		Dialpad Connect Dialpad
VirtualPhone.com		Allo
Comcast Business VoiceEdge Comcast View All		Ooma Office Ooma View All
Categories Telephony Supported		Categories AI Phone Answering Agents Supported AI Receptionists Supported Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported Online Fax Supported Telephony Supported Video Conferencing Supported Web Conferencing Supported
		Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported
Integrations Salesforce Supported Albato Not Supported Attention Not Supported Balto Not Supported CallMiner Eureka Not Supported Crelate Not Supported Fireflies.ai Not Supported Genesys Cloud CX Not Supported IFTTT Not Supported IR Collaborate Not Supported JobDiva Not Supported MediCare HMS Not Supported PCI Checklist Not Supported Rafiki Not Supported Skype Supported The Wylie Business System Not Supported Truly Not Supported Wiser Not Supported Yoroflow Not Supported Zocks Not Supported Show More Integrations View All 6 Integrations		Integrations Salesforce Supported Albato Supported Attention Supported Balto Supported CallMiner Eureka Supported Crelate Supported Fireflies.ai Supported Genesys Cloud CX Supported IFTTT Supported IR Collaborate Supported JobDiva Supported MediCare HMS Supported PCI Checklist Supported Rafiki Supported Skype Not Supported The Wylie Business System Supported Truly Supported Wiser Supported Yoroflow Supported Zocks Supported Show More Integrations View All 144 Integrations
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