VoiceGuide IVR

VoiceGuide IVR

Katalina Technologies Pty Ltd
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About

SpeechPro is a reseller of intelligent speech technologies, voice and facial biometrics, as well as solutions for audio and video recording, processing and analysis. SpeechPro is one of the few companies in the world that offers both biometric modalities: face and voice. SpeechPro's goal is to build and maintain long-term trust-based customer relationships. Technologies and solutions offered by SpeechPro are used by private companies and public sector in over 70 countries of the world. We share our experience and help our clients to become experts in our products by providing training services, professional consulting services and customization. SpeechPro delivers innovative products and technologies to empower people, make the interaction of human and the digital environment safe, confidential and comfortable, and eventually to help client's business to succeed. Audio forensics solutions from an industry leader.

About

VoiceGuide IVR is a fully featured inbound and outbound interactive voice response (IVR) and automatic call distributor (ACD) created by Katalina Technologies. Highly configurable and easy to deploy, VoiceGuide IVR allows for the creation of rich, omnichannel, and personalized interactive experiences. Available as an on-premise or cloud service, VoiceGuides IVR features a graphical call flow designer that provides an intuitive way for creating and managing callflows, thereby allowing call center executives to easily make process changes. Additional features offered by VoiceGuide IVR include speech recognition, text-to-speech conversion, biometric authentication, and multilingual support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises looking for an intelligent speech technology solution provider for their voice and facial biometrics operations

Audience

Ideal for companies wanting to automate their inbound and/or outbound call handling.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99.00/one-time
Professional : $ 99 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

SpeechPro
Founded: 2001
United States
speechpro-usa.com

Company Information

Katalina Technologies Pty Ltd
Founded: 1996
Australia
www.voiceguide.com

Alternatives

Alternatives

TrulySecure

TrulySecure

Sensory
uContact

uContact

net2phone
InterpreXer

InterpreXer

Phonologies

Categories

Categories

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Integrations

No info available.

Integrations

No info available.
Claim SpeechPro and update features and information
Claim SpeechPro and update features and information
Claim VoiceGuide IVR and update features and information
Claim VoiceGuide IVR and update features and information