SpadeCeltycs Outsourcing Services
|
TCG InControlThe Chatfield Group
|
|||||
Related Products
|
||||||
About
Compares performance among peers, internally within the organization and externally among the industry. It is of utmost importance for any service company to protect its customers, agents as well as its own organization. You can do all this including compliance tracking, adherence and breaches. Understand how each partner or vendors are performing using our proprietary multiple level multiple owner scoring methodology. Understand drivers for customer loyalty through surveys as well as Spade deep dive analytics. We have a comprehensive set of reports that can be used to derive the loyalty of your customers.Perform deep dive analysis, find the root cause, identify the most common pit-falls, and make training need analysis. Also with Spade analytics there will be no questions unanswered.
|
About
Our modules allow us to approach your technology challenges with a full palette of options. Utilizing our modules helps lower costs, reduces time-to-market and ensures a higher degree of quality, all of which, in turn, allow you to do more with less. Chatfield serves SMBs as well as Fortune 1000 and Fortune 100 companies. Because they bear a tremendous responsibility to millions of customers and share-holders, these clients demand on-time, on-budget project delivery with an emphasis on quality and security, which TCG has delivered in spades. From manufacturing automation software to public-facing web-presence projects to employee training web-applications, we have the tools and experience to deliver on our promises. For nearly a decade, The Chatfield Group has served clients in several industries: consumer and business travel, financial services, manufacturing, sports and entertainment, retail, healthcare, call-center operations, and public utilities.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies looking for a cloud based Quality Monitoring tool
|
Audience
Businesses looking for a Content Management platform
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCeltycs Outsourcing Services
India
spadeondemand.com
|
Company InformationThe Chatfield Group
Founded: 2001
United States
www.thechatfieldgroup.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Quality Management Features
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
|
Content Management Features
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|