Smartsheet vs. iChannel Comparison


Smartsheet Smartsheet.com	iChannel Conarc	+	+
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		Related Products Wrike Wrike’s powerful work management platform enables distributed teams to collaborate in real-time on complex projects. Our versatile, cloud-based software is trusted by top tech companies across the globe, including Siemens and Fitbit. Wrike’s award-winning features include cross-tagging, custom item types, dynamic request forms, and automated workflows. With our 400+ app integrations, you can streamline tasks and keep all your favorite tools in one place. Experience the power of voice commands and smart replies with our Work Intelligence™ software. We also offer pre-built templates designed for specific teams, helping you kick-start your sprint planning, manage Agile projects, assess risks, and adapt to unforeseen changes with ease. Worried about keeping your data secure in the cloud? No problem! Our enterprise-grade security boasts 99.9% uptime, as well as continuous data backup, user authentication, role-based access control, and data encryption. Start your free trial today. 7,635 Ratings Visit Website Project Insight Project Insight is strategic project, program, and portfolio management (PPM) software that gives organizations a complete picture of work across their business. By connecting projects, resources, capacity, schedules, budgets, and strategic priorities in one central command center, Project Insight creates the connected project data backbone needed for reliable reporting, forecasting, executive decision making, and AI analysis. Manage work at the project, program, or portfolio level while integrating with tools your teams already use, including Jira, Azure DevOps, Microsoft, Salesforce, ServiceNow, and HubSpot. Eliminate manual data reconciliation and gain visibility across departments without forcing everyone into the same system. From interactive Gantt charts and Kanban boards to resource capacity planning, financial tracking, project intake, and portfolio reporting, Project Insight connects the information leaders need to understand what's underway, who has capacity, what projects cost, and how investments support business goals. AI-powered capabilities help teams generate project templates, capture meeting action items, suggest resources, forecast capacity, and evaluate tradeoffs through what-if simulations. Whether you're moving beyond spreadsheets or managing a sophisticated PMO, Project Insight offers configurable workflows, customizable processes, dedicated onboarding support, and free view-only seats for clients and stakeholders. 122 Ratings Visit Website Planfix The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. The integrated Planfix platform allows users to manage tasks and projects, CRM, sales, marketing, production, logistics, support services, finance, and human resources all at once. Data transfer between teams is seamless — for example, transactions during the implementation stage become projects, which are then transferred to support. We believe that Planfix is suitable for private businesses, nonprofits, public organizations, and any other group working towards a common goal. More than 68,000 users use Planfix to automate business workflows in over 7,000 companies. 58 Ratings Visit Website Zoho Projects Project management, as effective as it gets. Zoho Projects is a cloud-based project management tool that helps you plan your work, track it efficiently, and collaborate with your team wherever they are. Plan your project activities, assign work, manage resources and collaborate with your team better to get things done on time. Use Gantt charts to build your project plan and track your task schedule. Zoho Projects keeps you aware of your critical tasks and their dependencies, and immediately shows any deviations between your planned and actual progress. Save time on routine tasks. Whether you have a simple process or a complex workflow, our project management software has a drag-and-drop interface that makes new automations easier to visualize and deploy. Log billable and non-billable hours with the Projects timesheet module. Record every minute of your hard work, either manually or with timers, and our built-in integration with Zoho Invoice will generate invoices. 1,901 Ratings Visit Website ClickUp Every day your team loses hours bouncing between disconnected apps. The problem isn't your people. It's that your software was never built to work together. Bundling tools doesn't fix it. You need convergence. ClickUp is one platform where projects, docs, chat, goals, and AI share the same foundation so nothing gets lost. AI Agents handle busywork around the clock. Context is always intact. Your whole operation finally runs like it should. Tasks, 15+ views, automations, real-time docs, built-in chat, time tracking, whiteboards, goals with automatic rollups, and 1,000+ integrations. All connected. All in one place. Enterprise-ready: SOC 2 Type II, SSO/SAML, advanced permissions. Trusted by teams from startups to the Fortune 500. Stop patching a broken system. Get back the hours your team was never supposed to lose. Free Forever plan available. No credit card required. 19,572 Ratings Visit Website SmartDraw SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools and an intuitive interface for traditional diagramming like flowcharts and organizational charts, SmartDraw delivers enterprise-ready power without unnecessary complexity. Key features: - Large collection of symbols and templates - Ability to create custom shapes - Import PDFs, images, Google Maps, Visio files, Visio stencils - Draw to any scale - Enrich drawings with data - Generate manifest and bills of materials - Generate diagrams from data automatically like org charts, AWS, Azure, PI Boards, and more - Use natural language text prompts to generate diagrams with AI - Save files directly to OneDrive, SharePoint, or Google Drive, or other preferred provider - Integrations with the Microsoft and Google enterprise stack plus Confluence and Jira 573 Ratings Visit Website Pipefy Pipefy is the AI-driven Business Orchestration and Automation Technologies (BOAT) platform that delivers enterprise results in days, not months. Designed as a secure orchestration layer, Pipefy bridges the gap between rigid legacy systems (ERPs/CRMs) and agile business needs. It allows IT teams to centralize disparate processes under a single control plane, eliminating Shadow IT through an Adaptive Governance framework. Key Capabilities: • Process Orchestration: Manage complex, non-linear workflows across departments without replacing core systems. • Enterprise iPaaS: Native connectors for the main systems of records to unify data silos. • Agentic AI: Deploy autonomous AI agents for document analysis and task execution using a BYOLLM (Bring Your Own LLM) engine. • Security: SOC2 Type II and ISO 27001 certified with granular RBAC. Empower your team to modernize operations and reduce the development backlog with Pipefy. 594 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. 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About Smartsheet is an award-winning work management and collaboration platform built to help teams have less talk and more action. With Smartsheet, organizations have access to a powerful platform that enables them to open more doors for new ideas, customers, and revenue. Featuring a spreadsheet- like interface, Smartsheet offers tools such as file sharing, Gantt charts, work automation, portals, dashboards, and so much more.	About iChannel is a document collaboration software system that integrates all of your crucial business applications with our Document Management System (DMS), CRM, Workflow, and Portal. If managing projects, meeting deadlines, keeping up with compliance standards and having more work than there are hours in the day keeps you up at night, iChannel can put your mind at ease. We offer solutions to your problems at an affordable price whether you have 5 employees or 500. We will consult with you to help streamline your processes to be sure you are getting what you need out of your technology investment.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses across a wide range of industries, including retail, manufacturing, professional services, construction, technology, and education	Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $14.00/month/user Individual - $14 per user per month Team - $15 per user per month Business - $25 per user per month Enterprise - custom Free Version Not Supported Free Trial Supported	Pricing $50/month/user Includes Package with DMS, CRM, Portal, and Workflow. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I like Smartsheet’s flexibility in handling various type of workflows and projects. It also provides a well organized dashboard which makes project management easy. Has a wide range of features and capabilities, allowing users to easily keep track of tasks, assign resources, manage timelines and more. UI is intuitive and easy to use, and the data is easily accessible and customizable. Additionally, there's a wide range of integrations and third-party applications that allow users to extend their project management capabilities. The Smartsheet platform is incredibly easy to use. The training and onboarding process was simple. Its user interface is minimalistic. Assigning tasks to groups or individuals is incredibly easy. Its to-do tasks reminder works great. Easy to create groups for multiple projects. There's a lot of potential if you're a spreadsheet nerd. With some features baked in, like red flags for overdue tasks, Smartsheet can be a good project management tool for some. There is very little that Excel can do that Smartsheet can't, but plenty that Smartsheet can do that Excel can't. The biggest positive impact we experienced after implementing Smartsheet is team productivity. It enhances our ability and saves lots of time. The user interface is very responsive. The automation functionality works as promised. Cons My experience with Smartsheet has been great and the system has wide ranging possibilities, so i have no cons. Can be expensive, and the cost can add up quickly if you need additional features or integrations. Additionally, the user interface can be a bit overwhelming at first and it may take some time to learn all the features and capabilities. Never faced any major issues while using the Smartsheet platform. A critical feature for any project management tool is the ability to create sub-tasks within a task. This can be done, but just doesn't really work the same way other PM tools does. It's highly manual, and adjusting formatting can be a huge pain. For as powerful as it is, you really have to dedicate a lot of time to figure out how to use even the basic features. One small thing that I don't like is the slow loading speed. Sometimes the dashboard text appears very late.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Smartsheet.com Founded: 2006 United States www.smartsheet.com	Company Information Conarc Founded: 1996 United States www.conarc.com/products/
Alternatives ClickUp	Alternatives DocFlow Obiyen
Wrike	FileInvite
Kantata	Zapendo
monday AI work platform monday.com	Ideagen Collaboration Portal Ideagen
Jira Atlassian View All	monday AI work platform monday.com View All
Categories Advertising Agency Supported Agile Project Management Tools Supported Business Process Automation Supported Business Process Management Supported CMMS Supported Collaboration Supported Construction Management Supported Document Collaboration Supported Gantt Chart Supported IT Project Management Supported Kanban Supported Marketing Calendar Supported Marketing Planning Supported MRM Supported Process Mapping Supported Project Management Supported Project Planning Supported Project Portfolio Management Supported Project Tracking Supported Reporting Supported Spreadsheet Supported Task Management Supported Workflow Automation Supported Workflow Management Supported	Categories Construction Management Supported Content Collaboration Supported CRM Supported Document Collaboration Supported Document Management Supported Legal Document Management Supported Real Estate CRM Supported Workflow Management Supported
Construction Management Features Accounting Integration Not Supported Budget Tracking/Job Costing Supported Change Orders Not Supported Commercial Supported Contract Management Supported Contractors Supported CRM Supported Equipment Tracking Supported Estimating Not Supported Incident Reporting Supported Mobile Access Supported Offline Access Supported Residential Supported RFI & Submittals Not Supported Subcontractor Management Supported Timesheets Not Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported Show More Features Advertising Agency Features Campaign Management Supported Collaboration Supported Document Management Supported File Sharing Supported Project Management Supported Task Management Supported Time Tracking Supported Agile Project Management Tools Features Backlog Management Supported Feedback Management Supported Gantt/Timeline View Supported Kanban Board Supported Prioritization Supported Request Management Supported Resource Management Supported Retrospectives Management Supported Status Tracking Supported Supports Scrum Supported Team Management Supported Template Management Supported Workflow Management Supported Business Process Management Features Access Controls / Permissions Supported Alerts / Notifications Supported Business Process Automation Supported Business Rules Management Not Supported Collaboration Supported Process Change Tracking Supported Process Mapping Not Supported Process Modeling & Design Not Supported Visual Workflow Management Not Supported CMMS Features Asset Tracking Supported Calibration Management Supported Inventory Control Supported Key & Lock Management Supported Mobile Access Supported Preventive Maintenance Supported Purchasing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Not Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Gantt Chart Features Alerts/Notifications Supported Capacity Monitoring Supported Color Coding Supported Dependency Tracking Supported Drag & Drop Supported Milestone Tracking Supported Progress Tracking Supported Task Management Supported Templates Supported IT Project Management Features Bug Tracking Supported Issue Management Supported Milestone Tracking Supported Percent-Complete Tracking Supported Portfolio Management Supported Prioritization Supported Product Roadmapping Supported Requirements Management Supported Resource Management Supported Status Tracking Supported Supports Agile Supported Supports Scrum Supported Task Management Supported Testing / QA Management Supported Time & Expense Tracking Supported Kanban Features Collaboration Tools Supported Dependency Tracking Supported KPI Monitoring Supported Milestone Tracking Supported Multi-Board Supported Prioritization Supported Project Planning Supported Roadmapping Supported Supports Scrum Supported Task Management Supported Time Tracking Supported MRM Features Activity Planning Supported Analytics / ROI Tracking Not Supported Approval Workflow Supported Brand Management Supported Budgeting & Forecasting Supported Content Management Supported Digital Asset Management Supported Expense Management Supported Marketing Calendar Supported Strategic Planning Supported Marketing Planning Features Budgeting & Forecasting Supported Collaboration Supported Flowchart Supported Goal Setting / Tracking Supported Marketing Calendar Supported Media Planning Supported Predictive Analytics Not Supported Presentation Tools Not Supported Project Tracking Supported Spend Management Supported Project Management Features Agile Methodologies Supported Budget Management Supported Client Portal Supported Collaboration Tools Not Supported Cost-to-Completion Tracking Supported Customizable Templates Supported Gantt Charts Supported Idea Management Supported Kanban Board Supported Milestone Tracking Supported Portfolio Management Supported Resource Management Supported Time & Expense Tracking Supported Traditional Methodologies Supported Project Planning Features Agile Methodologies Supported Budget Management Supported Collaboration Tools Supported Due Date Tracking Supported Gantt Charts Supported Kanban Board Supported Prioritization Supported Progress Tracking Supported Resource Management Supported Task Management Supported Template Management Supported Traditional Methodologies Supported Project Portfolio Management Features Budget Management Supported Collaboration Supported Dashboard Supported Issue Management Supported Milestone Tracking Supported Portfolio Management Supported Project Planning Supported Requirements Management Supported Resource Management Supported Status Tracking Supported Task Management Supported Time & Expense Tracking Supported Project Tracking Features Collaboration Tools Supported Cost-to-Completion Tracking Supported Gantt Charts Supported Kanban Board Supported Milestone Tracking Supported Percent-Complete Tracking Supported Prioritization Supported Status Tracking Supported Time & Expense Tracking Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Supported Drag & Drop Not Supported Drill Down Not Supported Email Reports Not Supported Financial Reports Supported Forecasting Not Supported Marketing Reports Supported OLAP Not Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Supported Spreadsheet Features Analytics Not Supported Audit Trail Supported Calculators Not Supported Charting Supported Multi-User Collaboration Supported Templates Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Supported Spreadsheet View Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported	Construction Management Features Accounting Integration Not Supported Budget Tracking/Job Costing Supported Change Orders Supported Commercial Supported Contract Management Supported Contractors Supported CRM Supported Equipment Tracking Supported Estimating Supported Incident Reporting Supported Mobile Access Supported Offline Access Supported Residential Supported RFI & Submittals Supported Subcontractor Management Supported Timesheets Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Not Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported Show More Features Document Management Features Access Controls Not Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Not Supported Document Capture Not Supported Document Conversion Not Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Not Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Not Supported Version Control Supported Real Estate CRM Features Campaign Management Not Supported Client / Property Matching Supported Contact Management Supported Dashboard Supported Email Marketing Supported Interaction Tracking Supported Lead Management Supported Property Alerts Not Supported Referral Tracking Supported Segmentation Supported
Integrations APIANT Supported Bit.ai Supported CONVAYR Supported Canfigure Supported Google Calendar Supported Grok Bot Supported Local Line Supported Lyftrondata Supported Microsoft Outlook Supported Microsoft Power Apps Supported Ohmylead Supported PPM Express Supported Procore Supported Salesforce Data 360 Supported ServiceNow Software Asset Management Supported Sourcetable Supported TimeCamp Supported VisitorTrack Supported Workato Supported Zoom Chat Supported Show More Integrations View All 211 Integrations	Integrations APIANT Not Supported Bit.ai Not Supported CONVAYR Not Supported Canfigure Not Supported Google Calendar Not Supported Grok Bot Not Supported Local Line Not Supported Lyftrondata Not Supported Microsoft Outlook Not Supported Microsoft Power Apps Not Supported Ohmylead Not Supported PPM Express Not Supported Procore Not Supported Salesforce Data 360 Not Supported ServiceNow Software Asset Management Not Supported Sourcetable Not Supported TimeCamp Not Supported VisitorTrack Not Supported Workato Not Supported Zoom Chat Not Supported Show More Integrations View All 1 Integration
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