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About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

About

Make more sales because we get you stars in your organic Google search results. Your online rating will improve by using Trustist, we guarantee it! Collecting Reviews from multiple sources? See your online reputation in a snapshot. Share your amazing customer reviews automatically to your favorite social media platforms. We employ 2 tiers of aggregation, collecting reviews from any existing review platforms you use. First, at the location level (York, London, Etc.) Second, at the brand level (entire business) means you can view your reputation as a whole, down to each individual location you have. Using structure data and scheme markup we present your reviews from every review site to Google so that your organic Google Search listings and Google Maps listing display some amazing stars! (Google allows this for every page but your home page). Goadsby’s average rank on Google increased in 3 places! They saw a 60% increase in traffic in 6 months and a 5% increase in sales!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Audience

Companies interested in a solution to make more sales and improve their online rating

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.
  • Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

Cons

  • It is a great portal with a very good inventory of reviews across the services and businesses.
  • It worked great for me. Nothing to share about cons.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Company Information

Trustist
United States
www.trustist.com

Alternatives

Alternatives

Sparrow

Sparrow

Sparrow.io
EmbedReviews

EmbedReviews

EmbedSocial

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Facebook
BigCommerce
Buy Real Media
Cloutly
Google Business Profile
Google Cloud Search
Google Maps
Instagram
Magento
ProvenExpert.com
QuickBooks Online
Reviewsub
Shopify
Social Places
Tripadvisor
X (Twitter)
Yell.com
Yelp

Integrations

Facebook
BigCommerce
Buy Real Media
Cloutly
Google Business Profile
Google Cloud Search
Google Maps
Instagram
Magento
ProvenExpert.com
QuickBooks Online
Reviewsub
Shopify
Social Places
Tripadvisor
X (Twitter)
Yell.com
Yelp
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information
Claim Trustist and update features and information
Claim Trustist and update features and information