SmartCustomer vs. Trustfeed Comparison


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About SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.	About Trustfeed was founded in 2021 to revolutionize the company data and product review world with a trusted platform of reviews and company profiles. The company provides trusted company and product information with state-of-the-art crawler technology. Machine learning and Artificial intelligence tools are the techniques that Trustfeed uses in its constant endeavor to source trustworthy information. Trustfeed enables businesses to create brand awareness, get endorsements for their products and anticipate a feedback loop for product improvement. The company has accumulated over 289 million consumer reviews of businesses and products for over 178 million companies and the number is growing every day. Trustfeed is open to subscribers who are the main source of revenue. Trustfeed Corp operates Trustfeed.com which is a review portal challenger with company ratings and consumer reviews. The Trustfeed service allows businesses to claim or create a basic profile for free.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience For businesses lookinh to source feedback and surface reviews across various channels	Audience Businesses and costumers seeking a solution to discover great companies and write reviews about their products
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Supported	Pricing $9 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey. Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms. Cons It is a great portal with a very good inventory of reviews across the services and businesses. It worked great for me. Nothing to share about cons.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information SmartCustomer Founded: 2006 United States www.smartcustomer.com	Company Information Trustfeed Founded: 2011 United States www.trustfeed.com
Alternatives REVIEWS.io	Alternatives RaveCapture
Crozdesk	Trustify NAVEST GmbH
iLib	Shopper Approved
GetReviews.ai	Trustpilot
AreTheyHappy View All	eKomi View All
Categories AI Review Management Supported Conversion Rate Optimization Supported Product Review Supported Review Management Supported	Categories Product Review Supported Review Management Supported
Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported
Integrations BigCommerce Supported Buy Real Media Supported Cloutly Supported Facebook Supported Fastbase WebLeads Not Supported Google Business Profile Not Supported Instagram Supported Magento Supported ProvenExpert.com Supported QuickBooks Online Supported Reviewsub Supported Shopify Supported X (Twitter) Supported Show More Integrations View All 11 Integrations	Integrations BigCommerce Not Supported Buy Real Media Not Supported Cloutly Not Supported Facebook Not Supported Fastbase WebLeads Supported Google Business Profile Supported Instagram Not Supported Magento Not Supported ProvenExpert.com Not Supported QuickBooks Online Not Supported Reviewsub Not Supported Shopify Not Supported X (Twitter) Not Supported Show More Integrations View All 2 Integrations
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