+
+

Related Products

  • KUKUI
    80 Ratings
    Visit Website
  • Birdeye
    5,191 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • GetResponse
    1,798 Ratings
    Visit Website
  • INTOO
    244 Ratings
    Visit Website
  • TinyPNG
    67 Ratings
    Visit Website
  • SalesTarget.ai
    50 Ratings
    Visit Website
  • Filecamp
    176 Ratings
    Visit Website
  • Logiwa IO
    44 Ratings
    Visit Website

About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

About

With the combination of Trustmark, Buyer Protection and authentic feedback, we ensure real security in the digital world and more success for businesses. And with our eTrusted Experience Feedback Platform, we create valuable insights for businesses and organisations of all sizes. The Trusted Shops Trustmark stands for websites that meet or exceed all requirements for the security of personal data – and also for websites that offer excellent service in case of problems With the Trustmark, websites show that they fulfil extensive quality criteria, offer real security with the Buyer Protection, and give customers full transparency with authentic feedback. Small stores and large enterprises alike need the security of being protected from attacks such as legal warnings. Trusted Shops Legal Services offers the right solution for businesses of any kind and any size, in Germany and all across Europe.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Audience

Reputation Management solution for anyone

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$60 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.
  • Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

Cons

  • It is a great portal with a very good inventory of reviews across the services and businesses.
  • It worked great for me. Nothing to share about cons.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Company Information

Trusted Shops
Germany
www.trustedshops.com

Alternatives

Alternatives

ProvenExpert.com

ProvenExpert.com

Expert Systems AG

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

BigCommerce
Buy Real Media
Cloutly
Facebook
IdoSell
Instagram
JustReview
LogiCommerce
Magento
Maileon
ProvenExpert.com
QuickBooks Online
Retamo
Reviewsub
Shopgate
Shopify
X (Twitter)

Integrations

BigCommerce
Buy Real Media
Cloutly
Facebook
IdoSell
Instagram
JustReview
LogiCommerce
Magento
Maileon
ProvenExpert.com
QuickBooks Online
Retamo
Reviewsub
Shopgate
Shopify
X (Twitter)
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information
Claim Trusted Shops and update features and information
Claim Trusted Shops and update features and information