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About
SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.
Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.
SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.
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About
Collect reviews and feedback from your customers. Use it in your sales and marketing, to grow your business. For customer experience freaks only. Grow faster with the help of your customers, and these services. Collect reviews, Q&A, and other content from your customers. All the features and implementation options you need to get started. Use your user-generated content in sales and marketing. Increase conversion rates, and improve your SEO and SEM campaigns. Don't limit yourself to your own channels. Use our crawled reviews from over 15,000 sources. Syndicate content in any direction. In the end, it's all about your customers. Build their trust and help them engage with your brand. We support most standard platforms, including SAP, Salesforce, Episerver, Storm, Centra, Shopify, Bigcommerce, Magento, WooCommerce, 3DCart, Prestashop, and Volusion. We can also implement it through a simple tag in Google Tag manager. You can always choose to use our APIs for custom integration.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For businesses lookinh to source feedback and surface reviews across various channels
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Audience
Businesses searching for a solution to collect reviews and feedback from their customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSmartCustomer
Founded: 2006
United States
www.smartcustomer.com
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Company InformationTestFreaks
Sweden
www.testfreaks.com
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Categories |
Categories |
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Review Management Features
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
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Integrations
BigCommerce
Magento
Shopify
Buy Real Media
Centra
Cloutly
Facebook
Google Tag Manager
Instagram
PrestaShop
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Integrations
BigCommerce
Magento
Shopify
Buy Real Media
Centra
Cloutly
Facebook
Google Tag Manager
Instagram
PrestaShop
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