Systum

Systum

Systum, Inc.
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About

Smart Software is a leading provider of demand planning, inventory optimization and supply chain analytics solutions headquartered in Belmont, Massachusetts, USA. Founded in 1981 Smart has helped thousands of customers plan for future demand utilizing industry-leading statistical analytics. Smart Inventory Planning & Optimization (IP&O) is the company’s next-generation suite of native web applications, helping inventory carrying organizations reduce inventory, improve service levels and streamline Sales, Inventory, and Operations Planning. Smart IP&O, hosted on Amazon Web Services, is a Digital Supply Chain Platform driving three applications: demand planning, inventory optimization, and dashboard reporting. Smart IP&O functions as a transparent extension of our customers’ ERP systems of choice, receiving daily transaction data and returning forecasts and inventory policy values to drive replenishment and production planning.

About

Become a world-class business through a single operating platform. Systum helps you to manage inventory, operations, sales and customer service all from a single software application. Then, use the power of business intelligence that comes from real-time customer data to transform your growing wholesale distribution business into a highly-profitable enterprise.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that want to increase the return on their inventory assets using demand forecasting and optimization

Audience

Wholesale Distributors, B2B eCommerce, Multichannel Sellers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$625/month
For pricing details, visit https://www.systum.com/pricing/
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Built in integration to the ERP. Responsiveness of company to add functionality that was needed. Easy export/import capabilities.

Cons

  • Length of time needed to tweak functionality to match our requirements, but I appreciate the responsiveness and willingness to do that.

Pros & Cons from Real Users

Pros

  • Using a single application instead of half a dozen to manager our operation has saved countless hours. Instead of stringing together reports from different systems that have different formatting etc. I can manage inventory from one central hub.

Cons

  • none of it is bad i think the portion that could be improved is the crm, but we also use another sales CRM so I don't mind it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Smart Software
Founded: 1981
United States
smartcorp.com

Company Information

Systum, Inc.
Founded: 2014
United States
systum.com

Alternatives

Alternatives

Kentro

Kentro

Kentro.io
WinMan ERP

WinMan ERP

WinMan ERP Software
LOCATE Inventory

LOCATE Inventory

New Tack Inc.
DemandPlanner

DemandPlanner

Demand Planner
OrderWise

OrderWise

Forterro

Categories

Categories

CRM Supported
Dashboard Supported
Distribution Supported
eCommerce Supported
ERP Supported
Inventory Control Supported
Order Entry Supported
Order Management Supported
Quoting Supported
Sales Enablement Supported
Sales Forecasting Supported
Shipping Supported

Inventory Control Features

Allocation Not Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Supported
Item Management Not Supported
Order Management Supported
Procurement Management Not Supported
Reorder Management Not Supported
Serial Number Tracking Not Supported
SKU / UPC Codes Not Supported
Supplier Management Not Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Not Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Not Supported
Supplier Management Not Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Billing and Provisioning Features

Billing & Invoicing Not Supported
Carrier Access Billing Not Supported
Contract Management Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

Business Plan Features

Business Plan Templates Supported
Collaboration Supported
Dashboard Supported
Financial Projections Not Supported
Financial Templates Not Supported
Fundraising Management Not Supported
Investor Management Not Supported
Pitch Presentation Not Supported
Social Sharing Not Supported
Step-by-Step Wizard Not Supported

Demand Planning Features

Capacity Planning Supported
Data Visualization Supported
Historical Reporting Supported
Inventory Optimization Supported
Planned vs Actual Tracking Supported
Product Introduction Planning Supported
Promotions Management Not Supported
Replenishment Management Not Supported
Sales Forecasting Supported
Supply Forecasting Supported

Marketing Planning Features

Budgeting & Forecasting Supported
Collaboration Not Supported
Flowchart Not Supported
Goal Setting / Tracking Not Supported
Marketing Calendar Not Supported
Media Planning Not Supported
Predictive Analytics Not Supported
Presentation Tools Not Supported
Project Tracking Not Supported
Spend Management Not Supported

Purchasing Features

Catalog Management Not Supported
Compliance Management Supported
Contract Management Supported
Inventory Management Not Supported
Invoice Processing Not Supported
PunchOut Not Supported
Purchase Order Management Not Supported
Requisitions & Approvals Not Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Not Supported

Warehouse Management Features

3PL Management Not Supported
Barcoding / RFID Not Supported
Category Customization Not Supported
Channel Management Supported
Demand Planning Not Supported
Inventory Management Not Supported
Location Control Not Supported
Order Management Not Supported
Purchasing Not Supported
Quality Control Not Supported
Receiving / Putaway Management Not Supported
Returns Management Not Supported
Shipping Management Not Supported

Inventory Control Features

Allocation Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Not Supported
Item Management Supported
Order Management Supported
Procurement Management Not Supported
Reorder Management Not Supported
Serial Number Tracking Not Supported
SKU / UPC Codes Not Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Sales Forecasting Features

Competitor Analysis Not Supported
Correlation Analysis Not Supported
Dashboard Supported
Dynamic Modeling Not Supported
Exception Reporting Not Supported
Graphical Data Presentation Supported
Modeling & Simulation Not Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Statistical Analysis Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Dashboard Features

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

ERP Features

Accounting Integration Supported
Accounting Management Supported
CRM Not Supported
Dashboard Supported
Distribution Management Supported
Enterprise Asset Management Supported
Financial Management Supported
HR Management Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Sales Management Not Supported
Supply Chain Management Supported
Warehouse Management Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

Epicor Kinetic Supported
Facebook Not Supported
Infor CloudSuite Business Supported
JD Edwards EnterpriseOne Supported
Mailchimp Not Supported
Microsoft Dynamics 365 Supported
NetSuite CRM Supported
Oracle APEX Supported
Oracle BPM Suite Supported
Oracle Business Intelligence (OBIEE) Supported
Oracle PeopleSoft Supported
QuickBooks Online Not Supported
SAP Access Control Supported
SAP Analytics Cloud Supported
SAP BPC Supported
Sage 300 Supported
Sage X3 Supported
Smart Demand Planner Supported
Xero Not Supported

Integrations

Epicor Kinetic Not Supported
Facebook Supported
Infor CloudSuite Business Not Supported
JD Edwards EnterpriseOne Not Supported
Mailchimp Supported
Microsoft Dynamics 365 Not Supported
NetSuite CRM Not Supported
Oracle APEX Not Supported
Oracle BPM Suite Not Supported
Oracle Business Intelligence (OBIEE) Not Supported
Oracle PeopleSoft Not Supported
QuickBooks Online Supported
SAP Access Control Not Supported
SAP Analytics Cloud Not Supported
SAP BPC Not Supported
Sage 300 Not Supported
Sage X3 Not Supported
Smart Demand Planner Not Supported
Xero Supported
Claim Smart Inventory Planning & Optimization and update features and information
Claim Smart Inventory Planning & Optimization and update features and information
Claim Systum and update features and information
Claim Systum and update features and information