Zoom Phone

Zoom Phone

Zoom Communications
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About

Sloane fills the gap for people and small businesses who can’t afford a full-time assistant. Sloane answers calls, remembers customer details, books appointments, and handles follow-ups, all through a website that connects directly to a customer’s existing phone number. It connects to a customer's existing phone number for easy setup and it offers a "free-forever plan" for those who average less than 25 minutes of incoming calls per month. Sloane is an AI receptionist that enables 24/7 professional phone coverage through intelligent lifelike conversations. Businesses can customize their voice through 480 permutations when choosing from 10 different languages, 8 different voice styles and 6 different voice tones. The service includes automated scheduling, texting and email messaging while capturing valuable customer data through a digital hierarchy of free tools.

About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and medium sized businesses

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Supported

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Very intuitive and easy to set up, making it simple to automate call handling and appointment scheduling without needing constant human intervention.
  • Affordable, easy to integrate into our business, no bugs, customers love the product, helps us manage our business more efficiently.
  • What I liked most is how easy it was to set up and start using. Sloane answers calls professionally, books appointments, and captures customer details without missing anything. The AI voice sounds natural, and having 24/7 call coverage is a big advantage for any business.

Cons

  • advanced customization options can take some time to configure.
  • I really didn't have any bad issues with the product other than maybe a little bit of a lag time.
  • What I didn’t like is that the free plan has limited minutes, so it may not be enough for businesses with higher call volumes. Also, some advanced customization requires a bit of time to fine-tune for very specific use cases.

Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Sloane
Founded: 2025
United States
hi-sloane.com

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

Alternatives

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia
Zoom Phone

Zoom Phone

Zoom Communications
CallSnag

CallSnag

Call Snag

Categories

AI Receptionists Supported

Categories

AI Receptionists Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

Balto Not Supported
Chorus by ZoomInfo Not Supported
EpicCare EMR Not Supported
ExecVision Not Supported
Freshdesk Not Supported
Freshservice Not Supported
GTT Envision Not Supported
Insight7 Not Supported
Jatheon Not Supported
JobDiva Not Supported
Maximizer CRM Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
TimeSentry Not Supported
Truly Not Supported
Wonderway Not Supported
Wrk Not Supported
Zocks Not Supported
Zoom Contact Center Not Supported
Zoom Whiteboard Not Supported

Integrations

Balto Supported
Chorus by ZoomInfo Supported
EpicCare EMR Supported
ExecVision Supported
Freshdesk Supported
Freshservice Supported
GTT Envision Supported
Insight7 Supported
Jatheon Supported
JobDiva Supported
Maximizer CRM Supported
Microsoft Power BI Supported
Microsoft Teams Supported
TimeSentry Supported
Truly Supported
Wonderway Supported
Wrk Supported
Zocks Supported
Zoom Contact Center Supported
Zoom Whiteboard Supported
Claim Sloane and update features and information
Claim Sloane and update features and information