SlickText vs. SurveySparrow Comparison


SlickText	SurveySparrow	+	+
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About SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.		About Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations of all sizes across all industries		Audience SMBs and Enterprises
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $29.00/month Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts. Free Version Free Trial		Pricing $19.00/month/5,000 responses We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.7 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros I very much appreciated how smooth and fast my representative was able to assist me with the question I had. - User Friendly - Increases conversion - Easy sign up for members - Affordable - Customizable messages - Syncs to your Shopify store I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well. Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account. Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time. Cons I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly. - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters - Pay attention to your audience because that will determine what plan works best for you. I truly don’t have any cons. The service was exceptional! I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far. Nothing much to note here. Still pretty new to this and have yet to find a fault.		Pros from Real Users Pros Survey Sparrow is a pretty intuitive No-code survey form builder with a strategic insight collector. It supports multiple usages of survey building, especially we are using for marketing research and customer feedback. It was easy and took very little time to develop. You can create or build surveys with zero codings. It doesn't have any complexity. No learning curve required. It creates intuitive surveys to collect thoughts from users. Free trial also available. It requires a simple drag and drop build and customize surveys. It offers a great feature to build as a required survey site. Its templates are very appealing. Drag and drop to build. It also offers centralized data collection to analyze the feedbacks better. SurveySparrow is an all in one solution. This software not just do the surveys but also manage it. Provides various survey forms like feedback forms and classic forms. Customisable features. Very easy to use. 14 days free trial is available. Analysis text and sentiments. #1- Drag and drop survey builder. #2- Best to acknowledge the customer experience and their understandings. #3- Mobile version support and multi-channel data resources. Easy to use Great dashboard for easy management Highly customizable surveys Ready to use survey templates & question lists Online or Offline surveys Lots of integrations It's easy to set up and work with data forms. It has a very clean design and works extremely well and clear.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information SlickText Founded: 2012 United States www.slicktext.com		Company Information SurveySparrow Founded: 2017 United States surveysparrow.com
Alternatives TextUs		Alternatives Sogolytics
Textellent		SurveyLegend
txtsignal Seventh Compass		QuestionPro
Textedly		SurveyOL SurveyOL.com
EZ Texting View All		AskNicely View All
Categories Bulk SMS Business Text Messaging Customer Engagement Customer Experience SMS Marketing SMS Survey		Categories 360 Degree Feedback Chatbot Customer Engagement Customer Experience Customer Feedback Customer Satisfaction Employee Engagement Employee Survey Experience Management Market Research NPS Online Form Builders SMS Survey Survey
Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis SMS Survey Features Alerts / Notifications Analytics / Reporting Audience Targeting Campaign Management Contact Management Customizable Templates Keyword Tracking Mass Texting Message Personalization MMS Scheduled Messaging Survey Builder Template Management Show More Features SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win		Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis SMS Survey Features Alerts / Notifications Analytics / Reporting Audience Targeting Campaign Management Contact Management Customizable Templates Keyword Tracking Mass Texting Message Personalization MMS Scheduled Messaging Survey Builder Template Management Show More Features 360 Degree Feedback Features Dashboard Feedback / Surveys Progress Tracking Question Library Rater Selection Self Service Portal Supports External Reviewers Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Customer Satisfaction Features 360 Degree Feedback Analytics Call Reporting Complaint Monitoring Feedback Collection Survey Management Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Market Research Features Benchmarking Compensation Management Data Management Email / Online Face-to-Face Panel Management Paper-Based Phone-Based Sample Management Statistical Analysis Survey Management Online Form Builders Features Artificial Intelligence Assign Roles / Permissions Collaboration Tools Conversational Forms Data Tables Drag & Drop / No Code Export to PDF HIPAA Compliant Import Existing Forms Mobile Forms Offline Forms Pre-made Templates Quizzes / Questionnaires Reporting / Data Visualization Signup Forms Surveys Survey Features Custom Survey URLs Data Analysis Tools Email Marketing Mobile Survey Offline Response Collection Paper Survey Question Branching Question Library Site Intercept Survey Skip Logic Supports Audio / Images / Video
Integrations AWeber ActiveCampaign HubSpot CRM HubSpot Customer Platform Mailchimp Salesforce Shopify Slack Zapier Access PeopleHR Confluence Drip Firebase Meetup Microsoft Teams Pabbly Connect Pocket Spotify Stackreaction monday AI work platform Show More Integrations View All 17 Integrations		Integrations AWeber ActiveCampaign HubSpot CRM HubSpot Customer Platform Mailchimp Salesforce Shopify Slack Zapier Access PeopleHR Confluence Drip Firebase Meetup Microsoft Teams Pabbly Connect Pocket Spotify Stackreaction monday AI work platform Show More Integrations View All 81 Integrations
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