eGain Analytics

eGain Analytics

eGain Corporation
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About

Slapdash brings all your apps together in one place to give you new superpowers. It's the fastest way to launch your next meeting or peek at your calendar. Your Zoom meetings will open directly in the desktop app. File issues and tasks as soon as the thought strikes. Doing the same thing often? Create command templates to skip the tedious data entry. There is no faster way to open a document or start writing a new one. For apps like Notion, we'll even open the documents in the desktop app. Search your clipboard history, and create snippets to paste into any application all without missing a beat, or touching the mouse. Do everything Spotlight can math, unit conversions, launch apps, open preference panels, and more. Then, do even more with custom commands. Turn your cloud apps into a database you can slice, dice & visualize. Save searches to track work-streams, build inboxes, or whatever you imagine.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and organizations in search of a program to manage all their apps, documents, and meetings

Audience

Customer engagement platform for enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Slapdash
slapdash.com

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

Alternatives

Categories

Categories

Integrations

Calendly
Coda
Confluence
Crunchbase
Docusign
Figma
GIPHY
Gmail
Google Drive
Google Hangouts
Intercom
Linear
LinkedIn
Notion
Quip
Stripe
Talkdesk
Todoist
YouTrack
Zoom

Integrations

Calendly
Coda
Confluence
Crunchbase
Docusign
Figma
GIPHY
Gmail
Google Drive
Google Hangouts
Intercom
Linear
LinkedIn
Notion
Quip
Stripe
Talkdesk
Todoist
YouTrack
Zoom
Claim Slapdash and update features and information
Claim Slapdash and update features and information
Claim eGain Analytics and update features and information
Claim eGain Analytics and update features and information