eGain Analytics

eGain Analytics

eGain Corporation
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About

Slapdash brings all your apps together in one place to give you new superpowers. It's the fastest way to launch your next meeting or peek at your calendar. Your Zoom meetings will open directly in the desktop app. File issues and tasks as soon as the thought strikes. Doing the same thing often? Create command templates to skip the tedious data entry. There is no faster way to open a document or start writing a new one. For apps like Notion, we'll even open the documents in the desktop app. Search your clipboard history, and create snippets to paste into any application all without missing a beat, or touching the mouse. Do everything Spotlight can math, unit conversions, launch apps, open preference panels, and more. Then, do even more with custom commands. Turn your cloud apps into a database you can slice, dice & visualize. Save searches to track work-streams, build inboxes, or whatever you imagine.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams and organizations in search of a program to manage all their apps, documents, and meetings

Audience

Customer engagement platform for enterprises

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Slapdash
slapdash.com

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

Alternatives

Categories

Unified Workspaces Supported

Categories

Digital Analytics Supported

Integrations

Asana Supported
Box Supported
Calendly Supported
ClickUp Supported
Coda Supported
Docusign Supported
Dropbox Paper Supported
Figma Supported
GIPHY Supported
GitHub Supported
Gmail Supported
Google Calendar Supported
Google Chrome Supported
Google Hangouts Supported
Intercom Supported
Quip Supported
Stack Overflow Talent Supported
Todoist Supported
YouTrack Supported
Zoom Supported

Integrations

Asana Not Supported
Box Not Supported
Calendly Not Supported
ClickUp Not Supported
Coda Not Supported
Docusign Not Supported
Dropbox Paper Not Supported
Figma Not Supported
GIPHY Not Supported
GitHub Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Chrome Not Supported
Google Hangouts Not Supported
Intercom Not Supported
Quip Not Supported
Stack Overflow Talent Not Supported
Todoist Not Supported
YouTrack Not Supported
Zoom Not Supported
Claim Slapdash and update features and information
Claim Slapdash and update features and information
Claim eGain Analytics and update features and information
Claim eGain Analytics and update features and information