eGain AnalyticseGain Corporation
|
||||||
Related Products
|
||||||
About
Slapdash brings all your apps together in one place to give you new superpowers. It's the fastest way to launch your next meeting or peek at your calendar. Your Zoom meetings will open directly in the desktop app. File issues and tasks as soon as the thought strikes. Doing the same thing often? Create command templates to skip the tedious data entry. There is no faster way to open a document or start writing a new one. For apps like Notion, we'll even open the documents in the desktop app. Search your clipboard history, and create snippets to paste into any application all without missing a beat, or touching the mouse. Do everything Spotlight can math, unit conversions, launch apps, open preference panels, and more. Then, do even more with custom commands. Turn your cloud apps into a database you can slice, dice & visualize. Save searches to track work-streams, build inboxes, or whatever you imagine.
|
About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
|
|||||
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Teams and organizations in search of a program to manage all their apps, documents, and meetings
|
Audience
Customer engagement platform for enterprises
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$12 per month
Free Version
Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationSlapdash
slapdash.com
|
Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
Asana
Supported
Box
Supported
Calendly
Supported
ClickUp
Supported
Coda
Supported
Docusign
Supported
Dropbox Paper
Supported
Figma
Supported
GIPHY
Supported
GitHub
Supported
|
Integrations
Asana
Not Supported
Box
Not Supported
Calendly
Not Supported
ClickUp
Not Supported
Coda
Not Supported
Docusign
Not Supported
Dropbox Paper
Not Supported
Figma
Not Supported
GIPHY
Not Supported
GitHub
Not Supported
|
|||||
|
|
|