eGain AnalyticseGain Corporation
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Related Products
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About
Slapdash brings all your apps together in one place to give you new superpowers. It's the fastest way to launch your next meeting or peek at your calendar. Your Zoom meetings will open directly in the desktop app. File issues and tasks as soon as the thought strikes. Doing the same thing often? Create command templates to skip the tedious data entry. There is no faster way to open a document or start writing a new one. For apps like Notion, we'll even open the documents in the desktop app. Search your clipboard history, and create snippets to paste into any application all without missing a beat, or touching the mouse. Do everything Spotlight can math, unit conversions, launch apps, open preference panels, and more. Then, do even more with custom commands. Turn your cloud apps into a database you can slice, dice & visualize. Save searches to track work-streams, build inboxes, or whatever you imagine.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams and organizations in search of a program to manage all their apps, documents, and meetings
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$12 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSlapdash
slapdash.com
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Categories |
Categories |
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Integrations
Calendly
Coda
Confluence
Crunchbase
Docusign
Figma
GIPHY
Gmail
Google Drive
Google Hangouts
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Integrations
Calendly
Coda
Confluence
Crunchbase
Docusign
Figma
GIPHY
Gmail
Google Drive
Google Hangouts
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