VortechPro

VortechPro

Vortech Technologies, Inc.
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About

SkyBoss is a cloud-based, field service management software for contractors. Affordable and feature-rich, SkyBoss aims to take away the headaches of owning a field service business. It offers a rich set of features that includes job and technician scheduling, invoicing, GPS technician tracking and routing, powerful reporting, and communication. SkyBoss is suitable for electrical contractors, plumbing, and HVAC businesses no matter the size.

About

VortechPro is field service dispatch software for locksmiths, HVAC, plumbing, garage door, and other trade companies. It helps office teams assign jobs to field technicians using configurable priority tiers, with dispatch for immediate or scheduled work and specialist-only assignments. Technicians can receive job alerts and accept work through mobile apps. The vendor describes additional tools for card payments through the business owner's Stripe account, technician pay-split calculations, live crew location tracking, office-to-field chat, job reassignment, weekly earnings statements, and accounting exports. The product is aimed at small trade and field-service businesses coordinating office dispatch and mobile crews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Plumbers, Electricians, HVAC

Audience

Small trade/field-service businesses (locksmith, HVAC, plumbing, garage door)

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Pricing

$99/month
$99 per month covers up to 5 technicians; each additional technician is $20 per month. The vendor states there is no setup fee or contract and offers a 30-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Great direct invoicing from SkyBoss to customer. Easy to reference invoices and go to them for details.

Cons

  • SkyBoss often fails to import invoices to QuickBooks when they are in a Completed status, and conversely will import an estimate or a progress invoice for a job not completed. If an invoice for a non-complete imports and is deleted, the invoice will never import when it does complete. There is no option to change an invoice's date from the created date to the completed date, so it makes managing Accounts Receivable difficult. SkyBoss only has one support specialist for QuickBooks integration (Judy) and she is overloaded and cannot respond promptly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SkyBoss
Founded: 2012
United States
www.skyboss.com

Company Information

Vortech Technologies, Inc.
United States
vortechpro.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
FieldEdge

FieldEdge

Xplor
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Stripe Not Supported

Integrations

QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Stripe Supported
Claim SkyBoss and update features and information
Claim SkyBoss and update features and information
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