SmartKarrot

SmartKarrot

SmartKarrot Inc
+
+

Related Products

  • Sogolytics
    870 Ratings
    Visit Website
  • Pipefy
    592 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • CrankWheel
    229 Ratings
    Visit Website
  • Fraxion
    195 Ratings
    Visit Website
  • Eurekos
    94 Ratings
    Visit Website
  • Blumira
    150 Ratings
    Visit Website
  • GOAT Risk
    69 Ratings
    Visit Website
  • AuctionMethod
    43 Ratings
    Visit Website
  • ContractSafe
    320 Ratings
    Visit Website

About

Skalin is the next-generation Customer Success Platform built for B2B SaaS mid-market teams — typically Customer Success teams of 1 to 15 people who find platforms like Gainsight too heavy and too costly, but want more than a spreadsheet or a repurposed CRM. Skalin brings together all your customer data, makes sense of it with AI, and gives your team the clarity to protect revenue and grow accounts. The 360° Customer View replaces five scattered tabs with a single source of truth. The Smart Health Score, self-calibrated by AI, surfaces the early warning signs of churn. Skalin AI reads every touchpoint, answers questions about any account instantly, and prepares your meetings in seconds. Automated Playbooks trigger the right action from account signals, and the Client Portal keeps teams and customers aligned. Live in under a month, setup included, no dedicated admin. Rated 4.9/5 on G2 and Capterra. Transparent public pricing from €569/month.

About

SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation. 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B SaaS mid-market companies with Customer Success teams of 1 to 15 people.

Audience

SaaS, Enterprises, B2B Apps,

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

569€/month
Skalin offers transparent, public pricing — a rarity in a category dominated by quote-only vendors.

The Scale plan starts at €569/month (billed annually) and includes the full platform: the AI-powered Smart Health Score, automated Playbooks, the 360° Customer View, Skalin AI, analytics, and the complete API. It comes with 5 CSM seats, unlimited read-only licenses, and onboarding included — with a dedicated CSM to get your team live in under a month, no setup fees.

Additional CSM seats and optional add-ons — such as the Client Portal, expansion pipeline, and team tracking — are available for larger or more mature CS organizations.

Skalin does not offer a free version or a free trial.
Free Version
Free Trial

Pricing

Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Skalin
France
www.skalin.io

Company Information

SmartKarrot Inc
Founded: 2018
United States
www.smartkarrot.com

Alternatives

Alternatives

Freshsuccess

Freshsuccess

Freshworks
Freshsuccess

Freshsuccess

Freshworks
Ackee

Ackee

Ackee Digital Enterprises

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

Microsoft Outlook
Salesforce
Slack
Stripe
Amazon EC2
Amazon Web Services (AWS)
Chargebee
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Excel
Microsoft Word
Mixpanel
Pendo
Pipedrive
Segment
Sellsy
Zapier
Zendesk

Integrations

Microsoft Outlook
Salesforce
Slack
Stripe
Amazon EC2
Amazon Web Services (AWS)
Chargebee
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Excel
Microsoft Word
Mixpanel
Pendo
Pipedrive
Segment
Sellsy
Zapier
Zendesk
Claim Skalin and update features and information
Claim Skalin and update features and information
Claim SmartKarrot and update features and information
Claim SmartKarrot and update features and information