SitnServed

SitnServed

Cagno Di Media Production
Yelp Guest Manager

Yelp Guest Manager

Yelp
2.8 out of 5 stars
SitnServed Yelp Guest Manager

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SitnServed:

About

SitnServed is an online reservation management system for restaurants, bistros, brasseries, pubs and hotel restaurants. It helps owners, managers and service teams manage bookings, guest information, service times and seating capacity in one place. Restaurants can configure availability, add responsive reservation forms to their websites and review bookings in a calendar view. Guests can use a personal link to modify or cancel reservations. Event management organizes details for kitchen, service and invoicing. The system is intended to support day-to-day reservation workflows for restaurant teams and their guests.
Yelp Guest Manager:

About

Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.
SitnServed:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Yelp Guest Manager:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SitnServed:

Audience

Restaurant owners, restaurant managers, and hotel restaurant teams.
Yelp Guest Manager:

Audience

Restaurants
SitnServed:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Yelp Guest Manager:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
SitnServed:

API

Offers API Supported
Yelp Guest Manager:

API

Offers API Not Supported
SitnServed:

Screenshots and Videos

Yelp Guest Manager:

Screenshots and Videos

SitnServed:

Pricing

CHF 29.95/month
The Lite plan starts at CHF 29.95/month with annual billing. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported
Yelp Guest Manager:

Pricing

$129 per month
Free Version Not Supported
Free Trial Not Supported
SitnServed:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Yelp Guest Manager:

Reviews/Ratings

Overall 2.8 / 5
ease 4.2 / 5
features 3.4 / 5
design 2.8 / 5
support 2.8 / 5
Yelp Guest Manager:

Pros & Cons from Real Users

Pros

  • Was easy to use. They confirmed by email and text.
  • The service was easy to use. I was able to pick the date and time of the reservation without any difficulty.
  • I love using the Yelp Reservations and mainly use it when I am reserving a time to go to a restaurant. It is very easy to use and I love that once you make the reservation on Yelp it adds it to my calendar on my phone and sends me an email and text reminder.
  • If provided the option from the business and then also used executed by the establishment this can be a good resource for customers.
  • - Yelp has its presence on both the desktop and the laptop, this makes it very easy for restaurant owners to enable individual people with a centralized communication system whether they are inside, outside or around the restaurant. It also makes handling delivery teams much easier.

Cons

  • I got a confirmation email a week before my reservation and again a text with a confirmation the day before. Then at 6:49 pm the day before mother's day with family driving 2 hours to get here I get a text canceling my reservation. I called the restaurant and they were kind enough to book me for the same time on mother's day as the reservationI made over a week ago. I'll never use this service again.
  • The service is not reliable. Yelp allowed me to reserve a table at The Drunken Fish in St. Louis on a date when the restaurant was scheduled to be closed.
  • Even though it is easy to use, it definitely isn't pretty on the eyes. The design could use some update. It looks like early 2000s when you go to the webpage.
  • Isn't utilized by all restaurants, making it not as reliable.
  • - Not a major con but it would be nicer if yelp could send out a conformation message once the restaurant has accepted the reservation request.
SitnServed:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Yelp Guest Manager:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
SitnServed:

Company Information

Cagno Di Media Production
Founded: 2026
Switzerland
sitnserved.com
Yelp Guest Manager:

Company Information

Yelp
Founded: 2004
United States
restaurants.yelp.com/products/yelp-guest-manager/
SitnServed:

Alternatives

TableReserve

TableReserve

AR Akron Services
Yelp Guest Manager:

Alternatives

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Resy OS

Resy Network
SitnServed:
Yelp Guest Manager:
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Bzz

Bzz Order Tracking Limited
SitnServed:
Yelp Guest Manager:
SitnServed:
Yelp Guest Manager:
SitnServed:
Yelp Guest Manager:
OpenTable

OpenTable

3.0 out of 5 stars
SitnServed:

Categories

Yelp Guest Manager:

Categories

Yelp Guest Manager:

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
SitnServed:

Integrations

Facebook Not Supported
Google Not Supported
Google Maps Not Supported
Instagram Not Supported
Olo Not Supported
Sitejet Not Supported
TikTok Not Supported
Yelp Not Supported
Yelp Host Not Supported
Yelp Guest Manager:

Integrations

Facebook Supported
Google Supported
Google Maps Supported
Instagram Supported
Olo Supported
Sitejet Supported
TikTok Supported
Yelp Supported
Yelp Host Supported
SitnServed:
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Yelp Guest Manager:
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