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About

SimplyBook.me is an online booking system that works for most service-based industries like beauty salons, fitness centres, consultants, schools, medical centres and more. On top of being able to offer clients to book your services, you can also sell them gift cards, packages, service add-ons and products upon booking. SimplyBook.me provides a booking website (or if you already have a website, you can add the booking solution as a widget) so that the clients can go online and book, change or delete a booking themselves. You can also accept bookings via Facebook, Instagram or directly from your Google Profile. Following are our 15 most popular custom features: 1. Intake Forms 2. Accept payments (online & onsite w. Tap to pay) 3. Deposits 4. Facebook/Instagram integration 5. Google My Business integration 6. Coupons & Gift cards 7. Product Sales 8. Membership 9. Classes 10. Packages 11. Tickets 12. Related Resources 13. Video Meetings 14. Instagram photo gallery

About

Don’t spend your day on the phone, our unique online booking system allow customers to make and change appointments from the comfort of their own computer. Managing your appointments has never been easier. Our simple drag & drop calendar lets you quickly add appointments, change times or assignments, and see the full schedule at a glance. Enter your employees’ schedules and add or edit services with just a few clicks. The online booking system updates in real-time, so you always know who’s working and what customers are scheduled. Designed to run on any platform, mobile device, tablet, or computer. We’re web-based, which means that there’s no need to install an app or download any software. With Smart Scheduling, you’ll never miss a booking again. Offer more personalized service by tracking all your clients’ details, including past appointments, preferences, contact info, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SimplyBook.me supports a wide range of service-providing companies that include beauty salons, gyms, spas, schools, medical clinics, pet services, universities, childcare, restaurants, trainers, consultants, financial advisors, and more.

Audience

Salons and spas that need a scheduling solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.90 per month
Free System if <50 bookings + 1 custom feature
Basic $9.90 - 100 bookings + 3 custom features
Standard $29.90 - 500 bookings + 8 custom features
Premium $59.90 - 2000 bookings + unlimited custom features
Free Version Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.4 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • What I appreciate most is how much time SimplyBook.me saves me daily. The system automates the entire scheduling process, from initial booking and online deposit collection to sending timely reminder notifications. The flexible plugin options allow me to customize forms and services to fit my exact business needs. My clients love the straightforward reservation experience, and the real-time calendar integration eliminates all scheduling conflicts. It is an incredibly reliable and complete booking solution that has completely transformed how I manage my daily appointments.
  • The platform is incredibly robust and reliable. I love the two-way calendar synchronization with Google, the intake forms to gather crucial client details before arrival, and the professional automated notifications. It runs completely on autopilot, ensuring no double-bookings and saving me hours of administrative work every single week.
  • SimplyBook.me is very complete and highly customizable. It allows me to manage online bookings, services, schedules, and client notifications easily in one place. I especially appreciate the flexibility of the features (custom booking page, reminders, payment options, promo codes) which are very useful for a growing service-based business. Once set up, it saves a lot of time and looks professional for clients.
  • Simple and effective booking system, i recommend using this platform, they are responsive, and respond quickly in case of problem
  • SimplyBook.me is easy to use with a clear interface, allowing customers to book online anytime and significantly improving efficiency and convenience.

Cons

  • What I like least about SimplyBook.me is that the initial setup can feel a bit overwhelming due to the sheer number of customization options and features. It takes some time to figure out where everything is in the backend, especially when setting up complex services or specific custom features. The mobile app for admin management could also be slightly more intuitive and responsive. However, once you get past the initial learning curve, the platform works reliably. A slightly simpler interface for new users would make onboarding even better.
  • The system has a slight learning curve because it offers so many advanced features, and the interface can feel a bit overwhelming at first glance. Also, the plan structures are heavily based on the volume of bookings, which can sometimes be limiting.
  • The platform can feel a bit overwhelming at first because there are many features and settings. The initial setup requires some time and learning, especially for beginners. Pricing can also increase as you activate more advanced features.
  • Having to pay for the whole year, and not being able to pay monthly
  • Some advanced features require a paid plan, and initial setup may take time for new users.

Pros & Cons from Real Users

Pros

  • I can hyperlink to a button on any email, my fb pages, or website. Customers can click in it, choose and book a service, choose which groomer (if applicable) find the next available, or book their next 6 months ahead if they choose to. They add their details on the first booking , which automatically creates their customer card on file. If you don't want clients to self book, you can book them from any laptop or phone etc by logging in. You can set your staff shifts, and staff can arrange their own hours if you choose to allow that. You can change, move or add info to any appointment notes, and you can print out, or screenshot all upcoming appointments for a client and send to them by text. You can do the same for staff and their daily, or weekly client appointments. You can printout all future or past booking payments, or choose to print all no shows, weekly, daily, yearly figures. You can when you set it up, put the percentage that groomer gets paid for that service. You can print out their daily or weekly income, or what they brought in for the business etc. Amazingly, it's free. If you want email reminders to go to clients, it's free. SMS is a couple of cents. This is an incredibly simple and user friendly system. It doesn't mark who has paid, but that's just so easy for me to define via the drop downs of status. I love it so so much, and recommend it to all small business people I know, in the service, or retail sectors.

Cons

  • It's frustrating that I can't view a month at a time for a staff member at once, on mobile phone simply to view days with zero bookings or days off. I can view a week though, so it's not a deal breaker. On mobile, you can't book an appointment from the client cars. You have to go back out and in to the calendar. Calendar and client overview buttons are right down the bottom, they should be on top, or as a quick button. On mobile, clicking the back button, which is used for every other website or app in the world, actually throws you out of the site, and you have to log back I'm again. Frustrating when it happens ten times trying to book a new client in on the phone, while being busy. It would be great to have a paid option, where you can add client profile pic, and or update pics. I.e. last groom finished look, or the one they send of how they want dog to look. And you could add docs to their file. Vet details, animal history, updates and reports etc. You can't receive responses from those clients that absentmindedly, respond to the SMS number. If you could add your own number, and pay an sms charge, to have those auto forwarded to your phone. Some clients get really confused by this. I would love it if you could provide it as an app front entry into the system for owners, and a booking app, for clients. The number of staff you can have is very limited. Even if a premium service could allow you more would be great. Our business does a variety of things within it, so instead of having a page for each staff I use the staff areas, as the different parts of the business instead. Apart from that, it's awesome.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

SimplyBook.me
Founded: 2008
Cyprus
simplybook.me

Company Information

Smart Scheduling
United States
smartscheduling.com

Alternatives

Whatspot

Whatspot

Ergotep

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace
Insight Salon & Spa Software

Insight Salon & Spa Software

Syntec Business Systems, Inc.

Categories

Barbershop Supported
Dance Studio Supported
Driving School Supported
Event Booking Supported
Fitness Supported
Gymnastics Supported
Martial Arts Supported
Massage Therapy Supported
Medical Scheduling Supported
Medical Spa Supported
Patient Scheduling Supported
Pet Grooming Supported
Pilates Studio Supported
Reservations Supported
Salon Supported
Scheduling Supported
Spa Supported
Swim School Supported
Tattoo Studio Supported
Yoga Studio Supported

Categories

Salon Supported
Spa Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Event Booking Features

Attendee Management Not Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Supported
Wait List Management Supported
Website Management Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Not Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Not Supported

Meeting Room Booking System Features

Digital Signage Not Supported
Internal Meetings Supported
Multi-Location Supported
Online Booking Supported
Payment Processing Supported
Third Party Booking Supported
Utilization Reporting Not Supported
Vendor Management Not Supported
Visitor Management Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Not Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Tattoo Studio Features

Appointment Reminders Supported
Appointment Scheduling Supported
Client Management Supported
Consent Management Supported
Inventory Management Not Supported
Loyalty Program Supported
Marketing Automation Supported
Multi-Location Supported
Online Booking Supported
Payroll & Commissions Supported
Point of Sale (POS) Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Integrations

2Checkout Supported
Bitcoin Supported
Braintree Supported
CCAvenue Supported
Constant Contact Supported
Google Analytics Supported
Google Maps Supported
Google Meet Supported
Gruveo Supported
Instagram Supported
Joomla! Supported
Mailchimp Supported
Microsoft Azure Supported
Parsey Supported
PayPal Supported
Quickwork Supported
Remo Supported
Square Payments Supported
Stackreaction Supported
WordPress Supported

Integrations

2Checkout Not Supported
Bitcoin Not Supported
Braintree Not Supported
CCAvenue Not Supported
Constant Contact Not Supported
Google Analytics Not Supported
Google Maps Not Supported
Google Meet Not Supported
Gruveo Not Supported
Instagram Not Supported
Joomla! Not Supported
Mailchimp Not Supported
Microsoft Azure Not Supported
Parsey Not Supported
PayPal Not Supported
Quickwork Not Supported
Remo Not Supported
Square Payments Not Supported
Stackreaction Not Supported
WordPress Not Supported
Claim SimplyBook.me and update features and information
Claim SimplyBook.me and update features and information
Claim Smart Scheduling and update features and information
Claim Smart Scheduling and update features and information