SimpleTix vs. TicketSpice Comparison


SimpleTix	TicketSpice Webconnex	+	+
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About SimpleTix is the leader in Timed-Entry Ticketing Solutions for your attraction. Whether you are looking for timed entry ticketing, setting capacity limits, or reserved seating, we’ve got you covered! We work with museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place. SimpleTix is the only ticketing app with full Square integration. EASY TO INTEGRATE Built for the tools you already use SimpleTix integrates “out of the box” with Square, Stripe, Heartland, and Authorize.net payment gateways. Also integrates with popular tools like MailChimp, ActiveCampaign, Salesforce, Google Sheets, Zapier, Integromat, and more.	About Host your most successful event ever with TicketSpice. TicketSpice is easy to use, highly customizable, and unbelievably affordable. At just $0.99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience. TicketSpice is flexible and feature rich, offering full branding control, timed ticketing, reserved seating, mobile scanning, box office, merchandise options, and more. If you’re frustrated by expensive and restrictive ticketing systems that put their logo on top of your ticketing page, you’ll love how TicketSpice empowers you to control the entire ticketing experience. Whether in-person, virtual, or hybrid, you’ll have one platform with everything you need to sell tickets, manage attendees, capture data, and more. With over 60,000 customers and twelve years of experience, we’ll be your guide to the most successful and profitable events you’ve ever had.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience We work with farms, museums, zoos & gardens to keep their staff and patrons safe while social distancing guidelines are in place.	Audience Entertainment, Events Services, and Farming
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.25 per ticket Online 79¢ + 2% per ticket On-site 25¢ per ticket Virtual & Livestream Events Only 50¢ per registrant. Flat-fee. Free Version Supported Free Trial Supported	Pricing $0.99/one-time Starts at 99 cents per ticket. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Great support, very responsive. Super easy to use. Cost-effective. Payment processing integrations. Zoom integration. So easy to use, very user friendly. Also, great customer service! Fast and friendly, totally understood our needs. Exceptional customer service, great end-user interface for our customers, effective ticket-scanning app, efficient event setup process, clean administrator user interface, and the best-possible pricing structure for our operation. Easy to use, not cluttered with excess features. Works well on mobile and PC. Company is responsive to support requests. Team was responsive and helpful with questions, new interface was clean and easy to use. I really like the feature of being able to import guests and then being able to find your attendees and resend/download the ticket if they cannot find them. The easy entry app is great to use and tracks everyone you scan in. Cons Nada, really. I haven't found one thing I dislike about the platform. I have NO complaints! This is perfect and so easy! Ticket-scanning app (Event Organizer) can be buggy every once in a while, ticket checkout landing page is not fully customizable, full customer information does not pull in to our payment processing system (Square), not able to pull entire order/attendee list for a single event that has multiple event times (eg, ten events at a single venue over the course of three weeks). The prior version (several years ago) had some issues, but the current version works very well and we have no complaints. Needed to have their team customize the ticket design- we couldn't do that ourselves. Tickets do end up landing in junk email folders after being sent out.	Pros & Cons from Real Users Pros Service, price, and easy to use. From the first person I talked with, to the second person (whom that's all I need), I couldn't be happier with. That's the number one thing I like about TicketSpice. We used TicketSpice for timed ticket sales at our Pumpkin Patch in 2020 and am using them again this year. Great support and easy to use. Customer Support is outstanding. Dave has been helpful and quick to respond to all my questions and needs. Very customizable and has a lot of great features. Very user friendly. Great staff - Dave and Shadi were super helpful. Accessible, staff is friendly, product is user friendly. Dave walked us through how to use everything on zoom and it was very easy. Cons There is really not much cons I can think of at this moment. I have no negative feed back, The product works as described. There are a few features I wish Ticket Spice had, but definitely not enough to deter me from using them. So far I do not see any "cons" to this ticketing platform. I don't know at this time, I have only been using the product a week.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information SimpleTix Founded: 2010 United States www.simpletix.com/	Company Information Webconnex Founded: 2008 United States` www.ticketspice.com
Alternatives Nutickets	Alternatives Ticketsauce
TixFox	Purplepass Ticketing Purplepass
TicketSpice Webconnex	Brushfire Brushfire Technology
TicketPeak	HoldMyTicket
Ticket Tailor View All	Tix View All
Categories Box Office Supported Event Check In Supported Event Management Supported Registration Supported Reservations Supported Ticketing Supported	Categories Box Office Supported Event Management Supported Festival Management Supported Ticketing Supported
Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Not Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Not Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Check In Features Attendee Segmentation Not Supported Badge Printing Supported Data Import / Export Supported Data Synchronization Not Supported Guest List Management Not Supported Guest List Search Not Supported Lead Capture Not Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Not Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported	Event Management Features Attendee Management Not Supported Badge Management Not Supported Conferences / Conventions Not Supported Exhibit / Vendor Management Not Supported Gamification Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Not Supported Surveys & Feedback Not Supported Ticketing Not Supported Volunteer Management Supported Weddings / Parties Not Supported Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Not Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Not Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Not Supported POS Not Supported Print-at-Home Supported Reserved Seating Not Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported
Integrations Axis LMS Supported Easyflow Supported Wufoo Supported ActiveCampaign Supported Authorize.Net Supported Braintree Supported DonorDock Supported DonorPerfect Fundraising Growth Platform Supported Eway Supported Heartland Payment Processing Supported Mailchimp Supported PayPal Supported Salesforce Supported Square Gift Cards Supported Square Online Supported Square POS Supported Square for Restaurants Supported Stripe Supported ZGIVE Not Supported Zapier Supported Show More Integrations View All 24 Integrations	Integrations Axis LMS Supported Easyflow Supported Wufoo Supported ActiveCampaign Not Supported Authorize.Net Not Supported Braintree Not Supported DonorDock Not Supported DonorPerfect Fundraising Growth Platform Not Supported Eway Not Supported Heartland Payment Processing Not Supported Mailchimp Not Supported PayPal Not Supported Salesforce Not Supported Square Gift Cards Not Supported Square Online Not Supported Square POS Not Supported Square for Restaurants Not Supported Stripe Not Supported ZGIVE Supported Zapier Not Supported Show More Integrations View All 4 Integrations
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