SimplePractice vs. Wendi Comparison


SimplePractice	Wendi	+	+
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About SimplePractice is a comprehensive electronic health record (EHR) and practice management software tailored for health and wellness professionals. Serving over 225,000 practitioners, it offers features such as integrated telehealth, customizable documentation templates, billing and insurance tools, and a secure client portal. Designed to streamline administrative tasks, SimplePractice enhances client care and supports the growth of private practices.	About Wendi automatically prequalifies patients, verifies insurance benefits, schedules appointments for healthcare providers and so much more. Wendi can reside on every page of your website, including telehealth meeting rooms. Patients can chat with Wendi to cancel, reschedule, re-check their insurance, update their payment information, and get a message from the provider. With Wendi, existing patients can book, reschedule, and cancel appointments from anywhere. Wendi can accurately verify insurance benefits with more than 1,800 payers in just seconds. Reverify all your patients’ insurance policies without limitation, 24/7/365. Wendi comes with a complete phone system that supports unlimited call routing and forwarding. If your office is unavailable, Wendi will respond to every missed call with a friendly text to see how she can help the caller. Wendi can power all calls and texts for your practice. Every communication is logged.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience SimplePractice is ideal for health and wellness professionals, such as therapists, dietitians, and counselors, seeking an integrated EHR and practice management system to streamline operations and enhance client services in a private practice setting	Audience Healthcare providers seeking a tool to automatically send SMS messages to their patients prequalifies them and appoint schedules
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $35.00/month/user Essential - $39 per month Professional - $49 per month Professional for Groups - $49 per month / $29 per month for each additional clinician Free Version Free Trial	Pricing $999 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.6 / 5 ease 2.1 / 5 features 2.2 / 5 design 2.0 / 5 support 1.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros Nothing - paid for full year Max and Daniel did not deliver anything and breached contract without refund or cure. HIPAA compliant. Apparently they can also check benefits but I wouldn't know since I canceled the service. I have been receiving services for years without any major difficulties, which is why I am so disappointed and confused by the current interruption. What makes this situation even more frustrating is the complete lack of support or communication. The ease of being able to see the calls, messages, insurance benefits and client weeding. My boss and I were both able to take care of the calls. None, after paying full price. Cons Max and Daniel agreed to build this AI call agent with the promise that it would verify insurance eligibility. They left issues uncured for over 30 days that were not related to an external system and breached our contract. I provided detailed event log/email chains/phone records/screenshots of the incident and they have not refunded us anything after we paid for the year up front. There is no level of customer service and Daniel is quite condescending if you can ever manage to get him on the phone or an email reply. They try to get you to sign a 12 month agreement. Communication is fine once you sign the agreement. Had 1 meeting and they ghosted me. Almost 3 weeks with no contact and I had to reach out to my credit card company. Got my money back. Stay away!!!! Signed up with another company. I am extremely disappointed and frustrated with Wendi and the company. I have been without phone service for over two weeks, and none of my emails have been answered. I also scheduled a meeting with Daniel Scalisi, Chief Operating Officer, but he did not attend. This ongoing issue is severely impacting my psychotherapy center, as my patients rely on a functioning phone line for assistance. The lack of support and resolution is unacceptable. If anything happens you can not get anyone to email you back. No phone number to call for help. Paid full price, no support and system failed, after paying full price, NO SUPPORT AND NEVER GOT TO USE PRODUCT, THE SUPPORT AND MAX AND DAN ARE COMPLETELY FRAUDSTERS
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information SimplePractice Founded: 2012 United States www.simplepractice.com	Company Information Wendi United States www.getwendi.com
Alternatives Service Center Office Ally	Alternatives Talkie.ai Talkie
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Carepatron	Explaindio
Zanda Zanda Health View All	Voucheriser Digiteon Technologies View All
Categories Electronic Medical Records (EMR) HIPAA Compliant Messaging Medical Billing Medical Practice Management Medical Scheduling Mental Health Patient Case Management Patient Management Patient Portal Patient Scheduling Physical Therapy Speech Therapy Therapy	Categories HIPAA Compliant Messaging Patient Scheduling
Show More Features Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Medical Billing Features Claims Processing Claims Scrubbing Code & Charge Entry Compliance Tracking Customizable Dashboard Dunning Management Invoice History Patient Eligibility Checks Practice Management Quotes/Estimates Remittance Advice Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Mental Health Features Appointment Reminders Appointment Scheduling Assessment & Treatment Plans Billing & Invoicing Claims Management E-Prescribing EDI EMR / EHR HIPAA Compliant Inpatient / Residential Multi-Provider Practice Patient Portal Personnel Management Progress Notes Single Provider Practice Patient Case Management Features Activity Tracking Assessment Notes Billing & Invoicing Calendar Management Candidate Identification Case List Management Eligibility Verification HIPAA Compliant Medical History Records Patient Records Referral Management Treatment Planning Patient Management Features Admissions Management Bed Management Discharge Management Historical Reporting Patient Flow Management Patient Location Tracking Patient Monitoring Real Time Reporting Waiting Time Tracking Patient Portal Features Appointment Confirmations Appointment Scheduling Bill Payment Care Plans Care Summaries EHR-Agnostic Health Record Access Intake Forms Lab Results Prescription Renewals Secure Messaging Video Consultations Physical Therapy Features Activity Monitoring Appointment Management Assessments Billing & Invoicing Exercise Management Insurance Management Multi-Location Patient Records Practice Management Progress Notes Treatment Plans Speech Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Scheduling Progress Tracking SOAP Notes
Integrations Braintree Clinically AI Fantastical Google Calendar Medsender Microsoft Outlook Nexa QuickSlot Health ScribeHealth Stripe Stripe Billing iCloud Show More Integrations View All 12 Integrations	Integrations Braintree Clinically AI Fantastical Google Calendar Medsender Microsoft Outlook Nexa QuickSlot Health ScribeHealth Stripe Stripe Billing iCloud Show More Integrations
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