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About

Decentralize your data and make it easy for your board members to access the latest association data as well as historical occupancy information. Stay up-to-date with member requests and streamline your communication to your entire association. Take a team based approach to tackling those tasks while keeping the other board members in the progress loop. Stay in touch with folks on their terms. Send emails or texts even if homeowners don’t have an account. By standardizing the process, your community association will save time training new board members and volunteers. Simple Neighbor saves you time by gathering information and communication in a single place. Storing your data securely in the cloud is much safer than relying on a single board member to make sure the data is safe and backed up.

About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Community management solution for anyone

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$10 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Simple Neighbor
Founded: 2017
United States
www.simpleneighbor.com

Company Information

TapHero
United States
taphero.com

Alternatives

Alternatives

OwnerGo

OwnerGo

Shipplicity
PAMS

PAMS

Intelligent Programming Workflow

Categories

HOA Supported

Categories

HOA Supported

HOA Features

Calendar Management Not Supported
Committee Management Supported
Document Management Supported
Event Management Not Supported
Member Communities Supported
Member Directory Not Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Simple Neighbor and update features and information
Claim Simple Neighbor and update features and information
Claim TapHero and update features and information
Claim TapHero and update features and information