SimplyRCS

SimplyRCS

Mash Technologies Corporation
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About

Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC | Short code | Toll-free | SimplyRCS (simplyrcs.ai): RCS Rich | RCS Media through API & No-Code Platform Voice: SIP Trunking | VoIP | Termination | Origination Numbers/DIDs: Local, short code & toll-free numbers | BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) | Carrier Information | Carrier Type (Fixed or Wireless) | Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support.

About

SimplyRCS is a US-focused RCS Business Messaging platform from Signalmash. Brands send verified, branded, two-way rich messages, carousels, images and tappable buttons into the default Messages app on both iPhone and Android, with no app to download. Describe a bot in plain English and the AI builds it on a visual canvas, then runs it in production, answering only from content you approved and handing off to a human when a conversation needs one. One account covers RCS, SMS, MMS, short codes, toll-free, 10DLC and WhatsApp, with automatic SMS and MMS fallback so delivery never depends on the handset. It includes campaign blasts, a shared inbox, contact lists with auditable opt-in logging, and delivery and engagement analytics. Brand registration, 10DLC, carrier vetting and Google RCS sender verification are handled in-house. The platform runs on direct Tier-1 US carrier connections and is SOC 2 Type II attested.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software developers, SaaS companies, BPOs, call centers, contact centers, marketing agencies, real estate companies, insurance companies, fintech companies, healthcare companies

Audience

Retail and ecommerce, financial services, insurance, healthcare, travel and hospitality, automotive, restaurants, and marketing teams at US brands running high-volume customer messaging

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19
Pay as you go
Free Version
Free Trial

Pricing

$0.0039 per message
Usage-based pricing with no contracts and no monthly minimums. SMS and RCS text messages are $0.0039 each (send or receive); MMS and RCS rich/multimedia messages are $0.015 each. Carrier surcharges are passed through at cost with no markup, and SMS/MMS fallback is billed at the same published rates.

RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.

Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.

Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).

Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • I like how versatile and indispensable it has become—both for our company and for us, the people who are part of it. I like that it automatically responds to messages from our customers. It enables us to improve our customer service more easily and cost-effectively. I like the user interface for its simplicity and its interactive capabilities.
  • It's amazing software, It's easy to acquire, Thanks to signalmash, we acquire local phone numbers in different regions effectively and instantly. This allowed us to scale our technical support department without the typical delays of traditional providers. Call latency is virtually nonexistent, and integration with our existing crm was seamless. Furthermore, the dashboard offers real-time analytics that are essential for measuring daily call volume.
  • The platform enhances my digital sales strategy by enabling immediate and automated communication after a customer abandons their purchase. I value the ability to send dynamic coupons via SMS, which accelerates customer decision-making and significantly increases our store's average order value.
  • 1. Excellent tool for voice call-based communication with TCPA compliance. 2. Supports modern RCS (Rich Communication Service). 3. Support WhatsApp communication for OTP verification, delivery status and promotional messages with attached image. 4. The user interface is intuitive. 5. Provides instant lead alert to approach without wasting time.
  • Signalmash stands out for offering granular visibility into messaging expenses, allowing me to create highly accurate financial projections for the next quarter. I especially value the ease of auditing the return on investment for each automated campaign, thus optimizing institutional cash flow.
  • We are using signalmash to connect to our clients world wide via trunk calls. Setup is easy and requires some coding knowledge. Uninterrupted voice call and IVR help us to connect to clients and to improve our business.
  • We have incorporated their SMS API into our signup process for Two-Factor Authentication. The platform provides end-to-end encryption of our critical authentication triggers. We also depend on their STIR/SHAKEN certification to guarantee our verification calls don't get flagged as scams. The platform assists us in preventing malicious registrations of "bot" accounts using phone number reputation detection.
  • Building an omnichannel marketing campaign with Signalmash was seamless. The prebuilt templates are appealing and useful in a wide spectrum of campaigns. The messaging APIs worked perfectly for our WhatsApp campaign. Offer real-time message delivery.
  • Our team use this tool for SMS marketing purpose. We can easily schedules high-volume SMS for special events schedules. We can create dynamic fields for each SMS with the customer's name. Platform manages opt-out (STOP) requests automatically to keep us compliant with the rules.
  • Signalmash enhances my financial management by offering a predictable cost model for our mass promotional communications and transactional alerts. I value the transparency of its billing, which allows me to allocate expenses with surgical precision to each retail business unit.

Pros & Cons from Real Users

Pros

  • SimplyRCS workflow and automation features are useful when a customer journey has several steps. Visual workflow tools make it easier to think through what should happen after a customer receives or responds to a message.
  • I like the business branding in the messaging experience. Having the company name, logo and verification visible makes the message feel more identifiable than an ordinary text from an unknown number. Rich content is another nice addition.
  • For support use cases, rich media is particularly helpful. Customers can share photos or videos when explaining an issue and interactive replies make it easier to guide them through simple steps. Conversations can also be managed and assigned when needed.
  • I like that SimplyRCS combines normal messaging with richer content. We can use business branding, images, videos, carousels, call to action buttons and fast replies in the same customer communication flow. That makes things like appointment reminders, purchase updates, promotions and support messages more practical. The workflow automation is also useful when there are several customer steps to manage. It saves the team from handling every interaction manually.
  • SimplyRCS helped my team enable new-gen two-way communication that helped us increase the conversion rate and allowed us to send promotional and shipping updates directly to their message inbox. It is super easy to use, and onboarding was seamless. The ui design is intuitive.

Cons

  • For more complicated workflows, I'd like to see additional customization options. The basic workflow approach is straightforward, but advanced requirements may need more configuration.
  • Quality of the experience can depend on network and carrier support. Thats something teams need to consider when planning campaigns.
  • Initial setup may take some time for teams that aren't already familiar with RCS. More technical guidnace during setup would be useful.
  • There is still some dependence on carrier and device support. If the customer doesn't have RCS available, the message may fall back to SMS, so you can't always rely on the full rich media experience. Some advanced customization and integrations could also be deeper.
  • Had a pretty smooth experience, no downside to share.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Signalmash
Founded: 2020
United States
signalmash.com

Company Information

Mash Technologies Corporation
Founded: 2020
United States
simplyrcs.ai/

Alternatives

Alternatives

smsmode

smsmode

smsmode©
MirrorFly

MirrorFly

CONTUS TECH
Falkon SMS

Falkon SMS

Falkon Systems

Categories

For AI call centers and voice agents, Signalmash provides the carrier layer: SIP trunking with low-latency US routing, number inventory, Branded Caller ID and compliance tooling that AI dialers need to stay deliverable and TCPA-compliant. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For bulk SMS, Signalmash provisions short codes and verified toll-free numbers for hundreds of messages per second, paces traffic to each carrier's 10DLC throughput tier, and passes carrier surcharges through at cost with no monthly minimums. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

As a business phone system, Signalmash offers MashPBX, a hosted PBX with auto-attendant, call routing, voicemail and CPaaS APIs underneath, running on Signalmash's own carrier connections rather than a resold network. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For business text messaging, Signalmash gives teams a shared inbox and API for two-way SMS, MMS and RCS on local, toll-free or short-code numbers, with consent records, STOP/HELP handling and quiet-hour enforcement built in. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For business VoIP, Signalmash provides SIP trunking, local and toll-free numbers, number porting, STIR/SHAKEN attestation and Branded Caller ID on the same carrier network that carries its messaging. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

MashPBX by Signalmash is a cloud PBX that pairs standard phone-system features with programmable SMS, voice and RCS from the same account, so the phone number customers call is also the number they can text. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Signalmash communications APIs cover SMS, MMS, RCS, voice, numbers and caller-ID branding with one account and one invoice, plus done-for-you carrier registration, which is why SaaS platforms embed Signalmash instead of building telecom operations in-house. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Signalmash is a boutique CPaaS: SMS, MMS, RCS, voice, SIP trunking, phone numbers and Branded Caller ID through one REST API and portal, with 10DLC, toll-free and RCS sender registration done for you. Built for US SMBs, mid-market companies and SaaS platforms that want carrier-grade infrastructure without becoming a ticket number. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For contact centers, Signalmash supplies BYOC SIP trunking, toll-free and local numbers, Branded Caller ID to lift answer rates, and two-way SMS and RCS that plug into your existing CCaaS or CRM. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

PBX

MashPBX is Signalmash's hosted PBX for businesses that want a phone system and programmable messaging from one vendor, with number porting and 10DLC registration handled by the Signalmash team. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Signalmash elastic SIP trunking connects your PBX, contact center or softswitch to the PSTN over encrypted trunks with per-minute pricing, unlimited concurrent call scaling, E911, CNAM and full STIR/SHAKEN attestation so calls are not labeled Scam Likely. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

The Signalmash SMS API is a REST API for sending and receiving SMS and MMS on 10DLC, toll-free and short-code numbers, with delivery receipts, inbound webhooks, automatic opt-out handling and RCS with SMS fallback on the same endpoint. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For SMS marketing, Signalmash supplies registered 10DLC, verified toll-free and short-code numbers, handles the 10DLC brand and campaign filings for you, processes STOP/HELP opt-outs in real time and enforces quiet hours, and adds RCS rich messaging with automatic SMS fallback through SimplyRCS. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

The Signalmash Voice API lets developers make, receive and control calls, buy numbers in bulk, record calls and route to SIP endpoints, with STIR/SHAKEN attestation and Branded Caller ID available on every outbound call. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

GoHighLevel

Integrations

GoHighLevel
Claim SimplyRCS and update features and information
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