+
+

Related Products

  • Aaniie
    73 Ratings
    Visit Website
  • Datagate Telecom Billing
    11 Ratings
    Visit Website
  • IUX
    900 Ratings
    Visit Website
  • CareLineLive
    173 Ratings
    Visit Website
  • ChatD&B
    Visit Website
  • D&B Hoovers
    1,209 Ratings
    Visit Website
  • ManageEngine OpManager
    1,635 Ratings
    Visit Website
  • CHARMS
    24 Ratings
    Visit Website
  • Procare
    3,515 Ratings
    Visit Website
  • Jotform
    7,972 Ratings
    Visit Website

About

Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.

About

SigmaXL was designed from the ground up to be a cost-effective, powerful, but easy to use tool that enables users to measure, analyze, improve and control their service, transactional, and manufacturing processes. As an add-in to the already familiar Microsoft Excel, SigmaXL is ideal for Lean Six Sigma training or use in a college statistics course. Version 9 adds Time Series Forecasting and advanced control charts. Click here to view the features available in SigmaXL! Automatic removal of extreme VIF or collinear terms (with alias and removal report) Specify interactions, quadratic and higher orders (all interactions or up to 3-Way). ANOVA Type I and/or Type III Sum-of-Squares with Pareto of Percent Contribution and Standardized Effects. Lenth Pseudo Standard Error for Saturated Models (Orthogonal or Non-Orthogonal) with Monte Carlo or Student T P-Values. White robust standard errors for non-constant variance (Heteroskedasticity-Consistent).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail energy providers

Audience

Companies searching for a solution to measure, analyze, improve and control their service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$249.00/one-time/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ESG
Founded: 1998
United States
www.isigma.net

Company Information

SigmaXL
Founded: 1998
Canada
www.sigmaxl.com

Alternatives

OmniCare

OmniCare

Sigma Software Solutions

Alternatives

SPC for Excel

SPC for Excel

BPI Consulting, LLC
EnergyVIEW

EnergyVIEW

SystemView
SigmaMRP

SigmaMRP

SigmaTEK Systems
QI Macros

QI Macros

KnowWare International Inc.
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems
SigmaPlot

SigmaPlot

Systat Software
Sigma

Sigma

Sigma Computing

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

SPC Features

Corrective Actions (CAPA)
Data Entry
Data Linking
Data Management
Excel Loader
Job Management
OPC Data Collection
Performance Metrics
Point-of-Production Analysis
Real Time Data Collection
Regulatory Compliance

Integrations

No info available.

Integrations

No info available.
Claim Sigma CC&B and update features and information
Claim Sigma CC&B and update features and information
Claim SigmaXL and update features and information
Claim SigmaXL and update features and information