Sigma CC&BESG
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About
Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.
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About
SigmaXL was designed from the ground up to be a cost-effective, powerful, but easy to use tool that enables users to measure, analyze, improve and control their service, transactional, and manufacturing processes. As an add-in to the already familiar Microsoft Excel, SigmaXL is ideal for Lean Six Sigma training or use in a college statistics course. Version 9 adds Time Series Forecasting and advanced control charts. Click here to view the features available in SigmaXL! Automatic removal of extreme VIF or collinear terms (with alias and removal report) Specify interactions, quadratic and higher orders (all interactions or up to 3-Way). ANOVA Type I and/or Type III Sum-of-Squares with Pareto of Percent Contribution and Standardized Effects. Lenth Pseudo Standard Error for Saturated Models (Orthogonal or Non-Orthogonal) with Monte Carlo or Student T P-Values. White robust standard errors for non-constant variance (Heteroskedasticity-Consistent).
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retail energy providers
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Audience
Companies searching for a solution to measure, analyze, improve and control their service
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$249.00/one-time/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationESG
Founded: 1998
United States
www.isigma.net
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Company InformationSigmaXL
Founded: 1998
Canada
www.sigmaxl.com
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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SPC Features
Corrective Actions (CAPA)
Data Entry
Data Linking
Data Management
Excel Loader
Job Management
OPC Data Collection
Performance Metrics
Point-of-Production Analysis
Real Time Data Collection
Regulatory Compliance
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Integrations
No info available.
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Integrations
No info available.
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