+
+

Related Products

  • EasySend
    26 Ratings
    Visit Website
  • Syncro
    450 Ratings
    Visit Website
  • BlueFolder
    119 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website
  • Birdeye
    4,145 Ratings
    Visit Website
  • Pipedrive
    8,713 Ratings
    Visit Website
  • Moxo
    210 Ratings
    Visit Website
  • Plexxis Software
    94 Ratings
    Visit Website
  • Resco Field Service+
    1 Rating
    Visit Website
  • Odoo
    1,600 Ratings
    Visit Website

About

At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.

About

TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service leaders in a tight competition for business loyalty who need to find new ways to differentiate, improve efficiency and lower operational costs while delivering top-notch customer and employee experiences

Audience

Enterprise productivity platform for medium and large enterprises in such industries as logistics, after-sales, automotive, manufacture, field service, retail, and food & beverage.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SightCall
Founded: 2008
USA, France, Singapore, Germany, UK, Australia, Canada
www.sightcall.com

Company Information

TeamViewer
Founded: 2005
Germany
www.teamviewer.com/en-us/frontline/

Alternatives

Blitzz

Blitzz

Blitzz Remote Support

Alternatives

ADTANCE Smart Service

ADTANCE Smart Service

ADTANCE GmbH & Co. KG
RichCall

RichCall

Aurus
Plutomen Connect

Plutomen Connect

Plutomen Technologies
Dynamics 365 Remote Assist

Dynamics 365 Remote Assist

Microsoft Dynamics 365

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Augmented Reality Features

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Integrations

SAP Store
Clarity Security
Genesys Cloud CX
Microsoft 365
Salesforce Service Cloud
ThreatAware

Integrations

SAP Store
Clarity Security
Genesys Cloud CX
Microsoft 365
Salesforce Service Cloud
ThreatAware
Claim SightCall and update features and information
Claim SightCall and update features and information
Claim TeamViewer Frontline and update features and information
Claim TeamViewer Frontline and update features and information