Sidecar

Sidecar

Sparked Technologies
Susea

Susea

Alphabits Solutions
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About

Sidecar is an AI operations platform for freight forwarders and other logistics teams. It works with a logistics desk’s existing inbox, transportation management system, enterprise resource planning tools, customs systems, and carrier portals. Sidecar prepares quotes, bookings, customs entries, shipping documents, and invoice checks as work arrives; tracks shipment updates and cut-off times; and enters approved details into existing systems, with or without an API. Its memory of each customer, lane, and partner helps it learn from desk edits and answer questions about jobs. The platform serves freight forwarders, NVOCCs, ocean carriers, freight brokers, customs brokers, and 3PLs with forwarding operations, from mid-market desks to enterprise operations. Sidecar is trusted by forwarders including Emirates, Seashell Logistics, and Rhenus Logistics, and holds SOC 2 Type II and ISO 27001:2022 certifications.

About

Susea is software for ocean freight forwarders, NVOCCs, and customs brokers that handles two things: getting a quote out fast, and running a competitive RFQ when a lane needs one. On the quoting side, Susea reads inbound requests from WhatsApp and email, drafts a priced quote against your tariffs and margin rules, and puts it in front of your team for one-click approval, nothing sends without a human reviewing it first. When a quote goes quiet, Susea drafts the follow-up. When a quote is about to expire, Susea catches it and drafts the re-price, before the customer has to ask. On the procurement side, Susea runs reverse-auction RFQs across your agent network... sealed, rank-only, best-price, or fully open bidding, your choice per tender. Agents who haven't bid get a timed, context-aware nudge instead of a phone call from your desk.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Freight forwarders, shippers, customs brokers, ocean carriers, NVOCCs, truckers, and freight brokers.

Audience

Ocean freight forwarders, NVOCCs, customs house agents (CHAs), freight agents, and 3PLs with an international freight desk — typically 20–500 employees, handling a mix of spot quotes and tendered/contract freight. Best fit for teams still running pricing and RFQs across email, WhatsApp, and spreadsheets, who want to speed up quote turnaround and cut down on manual follow-up work without giving up control over pricing decisions.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Sparked Technologies
Founded: 2024
United States
usesidecar.com

Company Information

Alphabits Solutions
Founded: 2021
India
www.alphabitssolutions.com

Alternatives

Descartes Forwarder Enterprise Suite

Descartes Forwarder Enterprise Suite

Descartes Systems Group

Alternatives

Info-X TMS

Info-X TMS

Info-X Software Technology
CDM Web Freight

CDM Web Freight

CDM Software Solutions

Categories

Logistics Supported

Categories

Freight Supported

Integrations

Microsoft Outlook Supported
Microsoft Teams Supported
WhatsApp Supported

Integrations

Microsoft Outlook Not Supported
Microsoft Teams Not Supported
WhatsApp Not Supported
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